Xbox 360 Game Blurry

Hey there PotatoChip!

Sorry to hear that you're dealing with this issue trying to clearly play this backwards compatible game. I would say that if the previously posted troubleshooting steps haven't improved the resolution or the picture while playing those games, you should
try the steps on our
Xbox One Game Freeze Solution wizard (even though this is a backwards compatible game).

After that, if it still persists, try a soft reset. It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for
most issues.

Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
will be removed) and have easy access to your internet network.

Also make sure that you select the option denoted
reset and keep my games
&
apps.

Follow the steps here on How
to reset your console to factory defaults on Xbox Oneand let us know how that helps with the issue





Thanks

What resolution is your TV?

Just in case your console is up scaling a low resolution output from the 360 game to match your screen making it blurry.

What game is it?

Hi Potato Chip!

Thanks for updating us with your reply! Sorry to hear that you're still getting a blurry picture due to screen resolution. The Xbox 360 should be compatible with standard TVs and HDTV (hi def), particularly the 360E and the 360S, as they have HDMI capability
and should be fine with 1080p. Here are a couple of support articles with some troubleshooting regarding your screen resolution that you may find helpful:

Improve the video quality of an Xbox 360 console

How to connect your Xbox 360 S or original Xbox 360 to a TV << good info about cables and the 360Video
and audio playback on Xbox 360 FAQ << details on bitrate and audio/video information

I hope that this information helps out a bit more!

Hi there,

I'm sorry to hear about this issue being experienced. I'd be happy to help.

Go ahead and do a
hard reset and power cycle. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and
turn on the Xbox.

Try that out and let us know if it helps!

Ok then, guess i'll just ignore that. I can't really set it to 720p because it will be blurrier since my monitor is 1080p.

Yeah sadly some games on the 360 were not high resolution. Even at times below 720 and upscaled.