Xbox 360 Free 1 month test error

Test Xbox live Connection

Xbox 360 ->network

Test failed-There's a problem with your connection. Let's try to fix it.(null)

Select suggestions*

IP address error Suggestion 1 of 4

No error code

If the Xbox was new then you should get a free 1 month trial, which you can have on 2 plus your account on 1 Xbox 360 console.

Does Microsoft still give out free one month subscriptions to new console purchases? I don't know how they do it on the Xbox One though. With the 360, you get 1 month free for up to 3 separate accounts on one xbox 360. Is it the same on the Xbox one?

Anyways, we did also have gold weekend for free.

1) The free games with gold will be available to you as long as you have gold membership

2) With free games with gold you can get 2 games for xbox 360 and 2 games with xbox one every month

3) The payment depends from the form you prefer: 1 month renewal, 3 months renewal, yearly renewal

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us they can do a more indepth look into this issue.