XBOX 360 - Family Passcode still on after Factory Reset

If you've forgotten your Xbox Live gamertag's passcode you just delete and redownload your profile. This will clear the profile of any passcode. Now, if you've forgotten your XBOX 360's Family passcode then you need to contact phone support, there's absolutely
no way to reset it manually by yourself without speaking with phone support. Worst case scenario is that you will have to "Reset to Factory Defaults" to clear the forgotten Family Passcode.

I don't believe even a factory reset will clear a lost family passcode. You would have to contact Support for that.

Hi FamilyTrack5450,

I'm sorry you lost your passcode. Please let us know if it is the profile passcode or the family passcode.

If you've forgotten your Xbox Live gamertag's passcode you just delete and redownload your profile. This will clear the profile of any passcode. Now, if you've forgotten your XBOX 360's Family passcode then you need to contact phone support, there's absolutely
no way to reset it manually by yourself without speaking with phone support. Worst case scenario is that you will have to "Reset to Factory Defaults" to clear the forgotten Family Passcode.

Good Luck to you!

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If you can't remember your family passcode, your 360 will have to be factory reset to clear that passcode (which is the reason madman32395 is referring you to Official Xbox support). Unfortunately, this will also delete everything from your console as well.

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Hi there,

If you are referring to a Xbox 360 that still has a Family Passcode set up on the console, then please do the following:

In order to reset a family passcode you will need to contact Xbox Support, They will need the serial ID of the console and will do something on their end, after which they will guide you through the steps to reset it on your end.

To contact Xbox Support (Phone or Microsoft Support Chat) via
http://support.xbox.com/contact-us

If this is about the family settings passcode, you can
reset that Xbox 360 family passcode yourself, if you have an adult account with these instructions.