Xbox 360 Error code 8015D002/80151908, unable to log on

C0V · Sep 9, 2019

I am no longer capable of logging on to Xbox 360, Error code 8015D002/80151908, and can't even find reference to it. Any Ideas? Might be related to my account 'cause I can't access DLC to backword compatible games (360), on Xbox One either.
Tried resetting password etc. already.

When I initially attempt to log on I get the 8015D002 error code that eventually prompts you to redo your password, or "app password" if you have the two-step verification set up (mine is turned off in profile). After changing password and trying to log
on again, I'll get the 80151908 error code that I can't find reference to.

There aren't any service alerts in my area currently. This has been an irritant for at least three weeks now. Fortunately I've had to work, so it didn't effect my play time - now I'm off and would like to get it resolved.

:)

XBF Crystal P

Hi there C0V,

Thanks for the reply. If the issue persists after the Service Alert, I recommend to
contact Customer Support for further assistance.

Thank you for letting us know about the issue. We'll be locking the thread.
If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.

Thank you and have a great day.

C0V

Thanks for the response. No alerts were/are posted for my area. Tried complete restart of console anyway still no change.

C0V

Let me revise, The console states there is a service alert when I test the xbox live connection (though it states it's connected), but the xbox.com?servicealerts web page says there isn't anything wrong.

Vinny #1

Xbox Live has just had sign-in issues, check the status page and make sure the alert has been fixed.

VibroPlex

Dan, he has the error code 8015D002 and seems to have done the steps at
support.xbox.com/.../error-code-8015d002

Xbox 360 Error code 8015D002/80151908, unable to log on