XBox 360 dvd drive won't read some discs

Sounds like a hardware fault with the disc drive since it won't read a DVD or Xbox 360 game.

Hi,

Do other BC Xbox 360 game discs work on your Xbox One? For the Xbox One to recognise the game and download it from Live it must:

• Be able to read the disc. Check if the disc is dirty or damaged
• Have a working Optical drive capable of reading Xbox 360 discs. Try other BC discs or test a DVD movie.

The Xbox One has two diodes for reading discs in the optical Blu-ray Drive. A red laser is used to read Xbox 360 and DVD movies and a blue laser to read Xbox One games and Blu-ray movies. If the diode for reading DVD's is faulty, BC Xbox 360 discs won't
work.

Hi,

Can you confirm if your console can read DVD discs?

Xbox 360 games are on DVD and Xbox One games are on Blu-Ray. The Xbox One's Blu-ray drive has a separate laser to read DVD's, if it has malfunctioned, Xbox 360 games can't be read and the digital download for BC games won't start.

To test this out, try playing a DVD movie disc. In all likelihood these films won't play and that will confirm drive malfunction. If this is the case you'll need your console repaired/replaced.

A dying or dead DVD optical drive on that old 360 would be the issue here, not the disc.

The original Xbox 360 spec had a maximum DVD size for 360 titles at 6.8GB. Later in the Xbox 360 lifestyle a drive firmware update allowed all 360 consoles to read discs of 7.8GB in size. There was an isolated issue with some 360 consoles not being able
to read later titles because of hardware faults with some earlier 360 consoles with different DVD drives.

Regardless, if your Xbox One can read the game but the old 360 can't, the fault is with your old 360, not the game disc.

Hi,

Can you confirm if your console can read DVD discs?

Xbox 360 games are on DVD and Xbox One games are on Blu-Ray. The Xbox One's Blu-ray drive has a separate laser to read DVD's, if it has malfunctioned, Xbox 360 games can't be read and the digital download for BC games won't start.

To test this out, try playing a DVD movie disc. In all likelihood these films won't play and that will confirm drive malfunction. If this is the case you'll need your console repaired/replaced.

This may be the problem. DVDs aren’t working in the drive. I will see if this can be fixed or if I need to replace the system.