XBOX 360 Controller (wired) no longer functional after Win 11 upgrade

Hello EAB_26,

Thank you for reaching out to us about your issue!

After investigating, I found a few solutions that may work for you:

Update the driver:

- Open your Device Manager

- Navigate to Unknown USB Device (Device Descriptor Request Failed) and right-click

- Select Properties

- Select the Driver tab and select Update Driver

- Select Search Automatically for updated driver software option

If you've already tried this to no success, can you verify which steps you have taken? That will help us avoid redundancy when trying to support you in troubleshooting the issue!

I've also read that disconnecting the circular piece at the end of the cable before the USB and reconnecting it has fixed this issue.

Thank You,

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Mowahhid, this could be something in the system in relation to the control, try to follow the procedures below and if it continues with the same symptoms you will have to wait for Microsoft to release a correction.

Using System File Checker in Windows

https://support.microsoft.com/en-us/windows/usi...

CHKDSK

https://docs.microsoft.com/en-us/windows-server...

1 - Type cmd (Command Prompt) in the search bar of the Start menu and then click Run as administrator.

2 - Enter chkdsk /f/x/r/v

The system will ask you if you want to run CHKDSK after restarting the system, press Y on your keyboard and then type "Exit" and restart the computer, it will scan in DOS mode.

I've updated the driver and used this controller on other PCs with windows 11 and the problem still persists.

The information of my system is attached below:

Hi

If your controller isn't working on other PC running Windows 11 it tells me something is wrong with your controller.

There aren't any compatibility issues with older Xbox 360 controllers and Windows 11. I've just tried my old Xbox 360 wired controller in my brand new Windows 11 based PC and it works fine. The fact that it isn't working now is likely coincidental.

If you mean to use a controller, Xbox 360 controller is only wired or only wireless, the plug is strictly for charging the official rechargeable battery

Xbox one controllers can function either way

Hi,

Are we talking about a 360 that is hardwired or a 360 controller that you have attached a Play and Charge to?

The hard wired 360 controller should just work. There are no drivers available to download on the Windows 11 as Win 11 already has these drivers b built in to the OS. If your controller isn't working, either there is something wrong with your OS install, the controller is faulty or your controller is a a cheap knock off controller that doesn't actually support XINPUT.

If you've attached the controller via a Play and Charge note that the 360 wireless controllers are always wireless. They can not send control data via the charging cable. If this is the case you'll need a 360 wireless gaming adaptor. The Xbox One Wireless adaptors don't work with 360 controllers.