Xbox 360 Controller Giving Wrong USB Descriptor and Hardware Id

Hello lettucelottery,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Based on your description, you noticed the wrong USB Descriptor and Hardware ID of your Red Octane Wired Xbox 360 X-Plorer Guitar Hero Controller (model 95065). The device you are trying to use is currently not showing in your Windows' Device Manager that is why you have noticed the properties of the controller and how it differs to other users.

According to this support article for developers - USB device descriptors - Windows drivers | Microsoft Learn

A device might report different information in its device descriptor when the device is connected to the host computer in a high-speed capacity than when it's connected in a full speed capacity. A device must not change the information contained in the device descriptor during the lifetime of a connection, including during power state changes.

That could mean USB Descriptor depends on what the controller's manufacturer (host) identifiers. Meanwhile, hardware ID should be unique unless the controller's manufacturer has set it to be the same to all devices.

Please ensure to install the device manufacturer's latest update for the controller's driver. Making sure you are using the controller on the system that is applicable for the device's system requirements the manufacturer has set.

In any case, you have concern about the device system requirements and updated driver, please contact the manufacturer of the device for assistance.



Sincerely,



Xbox Forum Moderator

Microsoft Community

I broke out my controller and tried it.



The reason it isn't working is that Microsoft changed the hardware ID on the controller. No matching ID means no driver install. You can see this from Device Manager, under the Details tab on the Unknown device Properties page.



The hardware ID on a working controller is USB\VID_045E&PID_028F&REV_0204



The hardware ID on the Halo 4 LE controller is USB\VID_045E&PID_02CA&REV_0427



For working controllers, I checked an actual controller sold as part of the set including a Windows Gaming Receiver. I also checked one of the controllers that comes with a Modern Warfare 3 console.



For non-working controllers, I checked both the stand-alone Halo 4 LE controller and the ones that come with the Halo 4 console (differnt design). Both come up as the new hardware ID that is unrecognized.

Hi, I looked for it in the Device Manager, but it doesn´t appear on the human interface device section. It appeared on USB controllers as Unknown USB Device (Device Descriptor Request Failed).

Thanks for your fast reply.

Your Xbox 360 might be using the wrong controls that are coming from your controller. It could be an hardware issue.

I connected the XBOX ONE wireless controller to my Windows 10 laptop via USB connection, but it is not recognized.

It vibrates when connected, and when you press the X button on the center of the pad, the button lights up, but it is not recognized.

When I went into Device Manager,

Unknown USB device (request device descriptor failed)

in one's character

'The device has stopped because this device has reported a problem. (Code 43)

Request to USB device descriptor failed.'

It says.

+ Drivers are up to date with the latest updates.

How can I use the pad on my PC?