Xbox 360 can't connect to internet. Connection test failed "There is a problem with your...

Hey, I just bought an ethernet cord which works to connect my wifi to the console. Thanks for the help though.

Thank you for replying, yes I have tried most of the troubleshoot options. And my mobile hotspot does work for the 360.

Hello Froggo1322, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I'm sorry to hear you're having some trouble when trying to connect your Xbox 360 to the internet. Let's try to sort this out.

For this, I would like to ask. May I know if you tried all the possible solutions provided in this related article?

https://support.xbox.com/help/hardware-network/...

Additionally, may I know if you tried connecting your console to a different Wi-Fi network, like a mobile hotspot?

Hello Froggo, thanks for the information.

As a mobile hotspot works, this means something in your router configuration or ISP is causing the inconvenience.
I highly encourage you to reach their technical support and review your router configuration.
Additionally, review with them that all the ports required for the Xbox network are opened:

https://support.xbox.com/en-US/help/hardware-ne...

Connects to Network Instantly

Connects to Internet Instantly

Xbox live Test Failed Message is

There's a problem with your connection and i tried the solution didn't work..