Xbox 360 cannot download profile, create new live account but updates work and network is...

Discus and support Xbox 360 cannot download profile, create new live account but updates work and network is... in XBoX on Consoles to solve the problem; I have been constantly trying for 6 hours to get my xbox 360 on live services and I have had no luck I've contacted the gamer support but they don't... Discussion in 'XBoX on Consoles' started by XxkyesavxX, Jun 11, 2020.

  1. XxkyesavxX
    XxkyesavxX Guest

    Xbox 360 cannot download profile, create new live account but updates work and network is...


    I have been constantly trying for 6 hours to get my xbox 360 on live services and I have had no luck I've contacted the gamer support but they don't have enough resources available to help me in full please somebody help me out I've reset my whole console
    uninstalled the update and reinstalled it and to no avail please someone help me

    :)
     
    XxkyesavxX, Jun 11, 2020
    #1
  2. Smwutches Win User

    i made this microsoft account, but it says it connected to a profile, i want it to connect to the profile on my 360, how can i do that?

    Basically you've created a second account on the website instead of joining Live with the profile you already have on your console. If you want to use the account you created on the website, you will need to download it to your console -

    support.xbox.com/.../download-your-xbox-live-profile-to-another-360-console
    It will be separate from the account you have on your console already and cannot be merged with that account.
  3. MadOnFullMoons Win User

    Profile corruption and re-download failure, repeating issue

    I had the same problem with slightly different outcome. We created an Xbox Live account on Xbox 360 but had the error
    80151015 when signing in. I followed the steps on this link forums.xbox.com/.../1715874.aspx but when we tried to re-download the profile, we received a new error code
    80070057, which the resolution on the support page is way far from the problem we're getting.

    We tried creating a different account on the website and download it on the console same error pops out. We even restored the factory default of the 360 but same thing still happened. Lastly, we created an account on a totally different Xbox 360 and moved
    the profile using a USB flash drive. Somehow, that worked out still, we cannot create accounts or download other profiles on the console.
  4. 4fc78700-ae7a-41ac-b Win User

    My Profile Is Simply Gone? (Did not delete items)

    So, update, I can view profiles on another account just fine, and I can download the other accounts profile, but I cannot do either on this one account, the only one that matters. I don't know why, but I simply cannot do anything on this one account, and
    it is very frustrating. This happened after I was removed from an old accounts family, and then it asked me to create a new account for one, but that was on the xbox 360 itself, so I did not, created a new one on here, added to the family, and when that still
    did not work, I tried deleting and redownloading the profile, and now I am here. So that's a big problem.
  5. UpriverSquid997 Win User

    Is there a phone number I can call for help???

    Every time I try to download my profile onto a new xbox 360 it tells me Sorry, Xbox live profiles can't be downloaded right now. Try again later. 801540A9. Tried to create profile with Xbox Live and it keeps saying this account is being used.
  6. XxkyesavxX Win User

    Xbox 360 cannot download profile, create new live account but updates work and network is showing no issue. Please help

    Thanks but I've tried most things already and the service status has only recently changed but logging in shouldn't be an issue so it's extremely weird thanks a lot anyways :)
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