XBox 360 Black Friday 2017 online store prices do not match advertised prices at Xbox.com

PJosepshon · Nov 27, 2017

It appears the pricing the Microsoft has stated for the Xbox 360 games on their Xbox.com site and posting at Major Nelson's site do not reflect that actual discount at the store. So, either Microsoft is falsely advertising (and continues to do so after
being notified of the issue) or the Xbox 360 online store has every item on that list with the wrong discount. In all cases the pricing is quite a bit off, not just a dollar here an there. In almost all cases the list of sale items shows up around 30% off
at the Xbox 360 online store when the game is advertised as 67% or 75% or even 80% off at Xbox.com.

Sales and Specials | Xbox Live

Case and point. Red Dead Redemption for the Xbox 360 at Xbox.com is advertised as 67% off. When you click the link you are taken to the Xbox 360 store for RDR where it has a list price of $12.89 and for a sale price of $9.89. Now my math skills aren't
what they used to be but, that obviously it is not 67% off but closer to 30% off.

Another example the Fable Trilogy Pack is advertised at Xbox.com as 75% off but the Xbox 360 store shows on sale for $14.99 from a $20.99 list price. Once again that is not even 50% let alone 75% off.

I have tried over 20 items and every one of the items is incorrect. Either Microsoft is advertising and continues to advertised the wrong price at Xbox.com and the Xbox 360 is the right price (that is considered bait and switch and very illegal). Or the
Xbox 360 is wrong, which according to customer support, is the case and for some reason they can't get their act together and get the pricing right.

I have tried to rectify this situation several times with customer support. The first time I notified the online chat they said they were aware of the issue and to check back in a day. I checked the following day and no difference. Checked the day after
that and no fix was found. Now the last day of the deals and five days later there is still now fix. Plus added to the insult I was dropped twice during a chat to see what he issue was.

Very, very disappointed in Microsoft at this point. I was hoping to update my backward compatible discs to digital versions or replace the discs I no longer have. And with the discs I was able to replace I would have given the physical media to a local
women shelter (where I had donated my two Xbox 360s to)

:)

IndieRock · Nov 27, 2017

Xbox Black Friday Deals

The Black Friday sale has started for Gold members on the Xbox Store.

https://majornelson.com/2017/11/16/...now-get-a-jump-start-on-black-friday-savings/

This site has the list with USD pricing. Here are the Xbox Black Friday 2017 game deals

Outrun · Nov 27, 2017

Anyone stock up over Black Friday and Cyber Monday?

For 360 I just got both Prototype games and Borderlands (the first) off Amazon on Cyber Monday. Didn't bother with Black Friday since online prices (from merchants) tend to crush store prices and Amazon prices on a regular. The rest of my purchases were Wii U and PS4 games.

Smwutches · Nov 27, 2017

One of the prices listed is the sale price for silver members (not the original price), the other is the sale price for gold members. The original price is actually not listed in the store during a sale like this. So the prices are the correct percentages
off.

niwshki · Nov 3, 2018

Red Dead Redemption's actual price is $29.99

Smwutches

One of the prices listed is the sale price for silver members (not the original price), the other is the sale price for gold members. The original price is actually not listed in the store during a sale like this. So the prices are the correct percentages
off.

niwshki

Red Dead Redemption's actual price is $29.99

RandyAU93

Some stores do price-match within a limited period of time, but others (including the Microsoft Store) do not. Sales occur frequently, even on product that is selling well and has good press.

Looking at some of the sites you mentioned, the price of the game has returned to US$59.99, so it would appear that the recent price drop was part of Black Friday/holiday sales and not an adjustment to compensate for poor sales numbers.

XBF Erick C

Hey there Zach,

It looks like most of these stores had that price up for Black Friday / Cyber Monday deals. Unfortunately we are unable to price match with them. Best advise would be to purchase directly from those stores so that of course you can save some money on the
game.

I hope this helps.

ngocphi

Price matching is per retailer

NOT universal

If you want it from Wal-Mart buy it from Wal-Mart

"The Store does not have a price match guarantee. We will not match the advertised price other retailers offer for the same items. However, if we lower our price on a device within 30 days of your purchase, we will honor the lower price. If you notice that we have lowered a price on a device you recently purchased, just bring your original sales receipt back to the place of purchase or contact Sales and Support, as applicable, and we’ll gladly issue a refund or credit for the difference (if you paid with a credit card, you’ll need to use the same card). You must contact Microsoft within 30 days of the price change to receive the refund or credit. Price reductions/adjustments are not available for clearance items and limited-time price reductions associated with promotions and/or special sale events including Thanksgiving Day, Black Friday, Cyber Monday or Cyber Week."

Not all retailers have price matching and even then it has to be instock locally

Xbox only price matches their own stoee incase of drops and only within 30 days

And not.even Wal-Mart price matches anymore

XBox 360 Black Friday 2017 online store prices do not match advertised prices at Xbox.com