xbox 360 backwards compatibility game won't recognize that I am connected to live

Brian: · Mar 26, 2022

when i load up an xbox 360 game on my xbox s it doenst recognize that i am connected to live and wont download the profile.

yes i have done all the recommendations from other posts and still cannot connect

:)

Smwutches

No. Since the game is not backwards compatible it's seen as a different game so it won't see your saves from the 360. Also, the only way to transfer saves from a 360 is through the cloud so in a backwards compatible game it wouldn't recognize saves from
a flash drive.

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly perform an extended powercycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

Francia J.

Thank you so much for the update, Brian. Have you tried to use a different network connection such as hotspot?

Brian:

didnt work.

the "getting your xbox 360 info" bar never moves.

i have factory reset my console twice now.

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EW99

I just bought an xbox one, the gears of war edition. I loaded GOW3 and it won't play it, gives an error code that isn't recognized when I plug it into the xbox error code lookup online. THEN I try to load in Blacks Ops and Black Ops II and get a notice
that they are not backwards compatible discs and to reference the listing of backward compatible games. and they are there. on the list. I wouldn't bought this thing if I knew it was going to be so much of a problem. It's been over 24 hours and I haven't
been able to play ANYTHING. I have a $300 white brick on the shelf below my xbox 360. Why won't this thing recognize supposedly backward compatible games?

xbox 360 backwards compatibility game won't recognize that I am connected to live