Xbox 1 X not connecting via wired or Wi-Fi connection

Discus and support Xbox 1 X not connecting via wired or Wi-Fi connection in XBoX on Consoles to solve the problem; Good evening, My Xbox was telling me last week that there was a problem with the connection so I disconnected and tried to reconnect and it can't see... Discussion in 'XBoX on Consoles' started by IamLyall, Aug 24, 2018.

  1. IamLyall
    IamLyall Guest

    Xbox 1 X not connecting via wired or Wi-Fi connection


    Good evening,

    My Xbox was telling me last week that there was a problem with the connection so I disconnected and tried to reconnect and it can't see a connection either via Wi-Fi or via an Ethernet cable. I got my internet provider to come out and check as I'd had problems
    before but that's ok now. I followed the diag steps on your webpage which told me I need to send the console for repair but when processing that it told me to contact yourselves first, what is the next step? Thank you!

    :)
     
    IamLyall, Aug 24, 2018
    #1
  2. my xbox keeps losing connection.

    Are you connecting to your girlfriend's internet via Wi-fi? If you are, try doing it with a hard wired connection.
     
    I Dashboard It, Aug 24, 2018
    #2
  3. PalZer0
    PalZer0 Guest
    Xbox 360E console won't connect to wireless network

    Hey r c takedown.

    -

    This is definitely a Wi-Fi signal issue (your console isn't getting enough Wi-Fi signal to maintain a stable connection). The clear indicator of this is that connecting via ethernet cable doesn't give you any problems.

    -

    To improve Wi-Fi signal, you'll need to do one (or both) of these things:

    1. Move the console and/or network hardware to increase line of sight between your console and your Wi-Fi router..

    2. Turn off other wireless devices to minimise Wi-Fi interference.

    -

    If neither of those help (or if you're unable to move your console and/or network hardware), just stick with the wired connection. You'll have a more stable Xbox Live connection (particularly for streaming video and online multiplayer) if you connect via
    ethernet cable anyway.
     
    PalZer0, Aug 24, 2018
    #3
  4. My son's XBOX couldn't connect to WiFi and couldn't find it all on the list when you click to find your WiFi. We reset the console by and we were able to enter the SSDI (router name I think) and our log in info. We were then able to find our WiFi.

    Hope this helps.
     
    samuraiwarrior1, Nov 3, 2018
    #5
  5. SGTxJEFFSKYLION Win User

    wireless connection

    you might need to connect 1 of your Xbox's to Wi-Fi and the other thought a wired connection or get a better Wi-Fi router.
  6. samuraiwarrior1 Win User

    Xbox 1 X not connecting via wired or Wi-Fi connection

    My son's XBOX couldn't connect to WiFi and couldn't find it all on the list when you click to find your WiFi. We reset the console by and we were able to enter the SSDI (router name I think) and our log in info. We were then able to find our WiFi.

    Hope this helps.
  7. SMX Matrixnez Win User

    Xbox 1 X not connecting via wired or Wi-Fi connection

    check links

    http://xbx.lv/1u1ZUYX

    http://xbx.lv/17Oeuop

    http://xbx.lv/19Pxh2o
  8. calasp aspinall Win User

    Xbox series s unplayable due to lagging

    If that worked would that prove that the Wi-Fi receiver in the Xbox is at fault ?

    As my Xbox series x and Xbox one connect and play perfectly online via the same Wi-Fi
  9. I Dashboard It Win User

    my xbox keeps losing connection.

    Are you connecting to your girlfriend's internet via Wi-fi? If you are, try doing it with a hard wired connection.
Thema:

Xbox 1 X not connecting via wired or Wi-Fi connection

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