: Xbox 1 s 1080 p not working.

I’m having the same issue. Did you manage to fox yours?

Unfortunately only Microsoft under the warranty is able to carry out the repair, it is a physical problem in the graphics card, or some video game technician, the repair is around 50 $..

Sorry for traduction, o from Brazil.

Hello D.Dover,

Thank you for posting on the Xbox forums. We need a little more information to make sure that we provide the correct solution. What exactly is happening when you attempt to change the resolution to 1080p? Which troubleshooting steps have you completed
thus far? We have a support article that provides instructions on
how to use the display troubleshooter for your resolution. We want to make sure all troubleshooting has been completed before requesting a repair order. Be sure to let us know the results!

Olá, o que ocorre é o seguinte, está acontecendo comigo e aqui vou descrever o que já foi feito e também estou buscando solução. Vou começar do início, onde tudo começou.

Simplesmente depois que eu troquei o XBOX de Tela, ou seja, tirei de uma TV (QUARTO), liguei na outra (SALA), o mesmo simplesmente para de passar imagem em HD OU FULL HD, só funciona na resolução 640 X 480, e isso só após fazer o RESET COM POWER + RESET.
Já troquei o Cabo HDMI, JA TESTEI EM 3 TV'S e um MONITOR GAMER, em nenhum deles consigo obter a qualidade de imagem acima dos citados: 640x480. Como disse, já realizei diversos testes e nenhum deles trouxe resultado, estou rodando nessa qualidade horrível.

I’m having the same issue. Did you manage to fox yours?

Im having the same problem. When attempting to change resolution, the screen goes black and reverts back to low resolution. Any help would be appreciated. Spent a whole evening tying to fix and nothing is working.

Hello D.Dover,

Thank you for posting on the Xbox forums. We need a little more information to make sure that we provide the correct solution. What exactly is happening when you attempt to change the resolution to 1080p? Which troubleshooting steps have you completed
thus far? We have a support article that provides instructions on
how to use the display troubleshooter for your resolution. We want to make sure all troubleshooting has been completed before requesting a repair order. Be sure to let us know the results!