Xbox 1 month gold + Apex coins

Hello Benny!

Thank you for posting on Xbox Forums! I will be happy to assist you today with your question today. In regards to the promotion for 3 months of gold that includes 1K Apex coins, the promotion itself is only valid for a single purchase of a sub whether
it be for a month or 3 months and then you'll get 1K Apex coins. If you go to the

Xbox Live Gold section on our website and go to the very bottom you'll see the promotion description there or you can view it down below.

Promotion: "1 Month Gold for $1: Promotional discounts not available in Quebec or Russia. Limit: 1 offer per account. $1 introductory offer not valid for existing subscribers. After first month, Xbox Live Gold subscription continues to be charged
at the then-current regular monthly price (subject to change), unless cancelled. Plus applicable taxes. Bonus Apex Legends coins only available for a limited time from 11/04/2019 9:00 p.m. PDT to 12/05/2019 11:59 PDT. To redeem, a digital code for 1,000 Apex
Legends coins will be sent to your Xbox Message Centre on your Xbox One console by 30/06/2019."

If you have any further questions or concerns about the issue or promotion please feel free to reply back. Again, thank you for posting on Xbox Forums!

I wanted to 100% agree with this detailed post. I too have completed the EXTEND your gold offer and have not received my Apex coins and it is now June 30.

I ran into the same issue in all the forums that the Microsoft Ambassador kept replying to the posts about this with the wrong information. There were two deals that were going on as this forum post states.

1) For NEW or RETURNING Xbox Live Gold users you could get one month of XBL Gold for $1 and get a bonus 1000 Apex Coins.

2) For CURRENT XBL Gold users the offer was to extend 3 months at 50% off and get 1000 Apex Coins.

All of the forum responses from the Microsoft Ambassadors kept replying to the second offer saying it was only a $1 1 Month offer for NEW users and to read the fine print. That is 100% False! We were reading the fine print! There was even photo evidence
of the offer in a number of the posts and it was still being responded to incorrectly.

I hope that this can be resolved. I would have not purchased this deal if I wasn't going to be receiving the Apex coins as I have gold for a number of months more and didn't need to extend at the time, but wanted to take advantage of the offer.

Hi Sonicstormer,

Sorry you've had to go through this experience,

Apparently there was a disclaimer at the bottom somewhere.

1 Month Gold for £1: Promotional discounts not available in Quebec or Russia. Limit: 1 offer per account. £1 introductory offer not valid for existing subscribers. After first month, Xbox Live Gold subscription continues to be charged at the then-current
regular monthly price (subject to change), unless cancelled. Plus applicable taxes. Bonus Apex Legends coins only available for a limited time from 11/04/2019 9:00 PM PDT to 12/05/2019 11:59 PDT. To redeem, a digital code for 1000 Apex Legends coins will be
sent to your Xbox Message Centre on your Xbox One console by 30/6/2019.

They should still have sent the coins, but unfortunately the ambassadors are unable to assist with refunds or issuing coins for Apex Legends as that is not without our ability.

Unfortunately no in game microtransactions only go for the profile purchased on. As for the free trial it cannot stack onto an existing live term. Hopefully you get a second code to redeem the free month at the end of your 12 month membership

If they send a code for the items then the code will not be linked to the purchasing account and you can use it on any account you like.