XB1 Stereo Headset Adapter: Can't hear others when plugged in, but others can hear me.

Hi, I'm having an issue with my XB1 Stereo Headset Adapter. My problem is that others can hear me when I have my headset plugged in, but I can't hear them. I use the Turtle Beach Ear Force XP 500 Wireless Headset, BUT I use a Turtle Beach Talkback Cable,
which should be compatible with the adapter and headset since it acts like a cable. The advertisement said you could use your favorite gaming headphones.

I've updated 2 controllers for use with the adapter.

I've checked my communications settings so that they say Everyone.

I've tried using multiple headsets. Two different Turtle Beach Earforce Wireless XP500's, Skullcandy Heavy Medal 2.0 Earphones (they have an in-line mic and a triple band connector on 3.5mm), and one WIRED Turtle Beach x12.

I've hard reset and power-cycled my Xbox.

I've got full batteries in the controller and headset.

I've Muted and Unmuted everyone in the party, including myself, and tried the Mute Party option.

I've left and joined party chat several times.

None of those I'm in the party with are blocked.

When the headset is not plugged in (but the adapter is), I can hear everyone in the party. When the headset IS plugged in, everyone can hear me crystal clearly, but I cannot hear them. I've trouble-shot this thing to death and haven't found an answer. I can't
send it in to be replaced and can't return it because the box was accidentally thrown away with the serial number. I easily broke the flimsy Headset that came with the XB1 simply by too many accidental tugs on the cord when getting up, and I'd rather not have
to drop another $24 bucks on something that might not even work.

Does anyone have any suggestions? (trolls and flamers please go elsewhere)

:)

 

TB X42 headset has sound but won't chat with multiple controllers.

I have the X42 headsets and recently bought the XB1 Stereo Headset Adapter so I can use them for chat as well as sound. I can hear the party until I plug in the 3.5mm to 2.5mm adapter into the headset adapter and then everything cuts out but the game
sound. I've updated and tried this on multiple controllers and get the same issues, both controllers have been updated with the adapter and headset plugged in but still can't get any chat. If I go into a party by myself I can hear myself but as soon as others
come in I can talk but can't hear anything, the others in the party can hear me. I've also verified my settings via the TB and XB1 troubleshooting pages and everything matches. This leads me to believe that the issue is with the adapter cable to allow me to
plug in my X42 mic.

 

Stereo Headset Adapter - Microphone does not work (at all), and only sends loud static to listeners

I am using the Stereo Headset Adapter with the Turtle Beach X12 headset, and have it plugged in as described in the

cable diagram here.

I can hear game audio fine.

I can hear others in party chat fine.

They hear a loud static and cannot hear me talk.

When I use the mute button on the adapter, it lights up, and they no longer hear the loud static. I can only communicate with morse code...

Now to cover the standard questions that are being asked here:

• DONE - Power cycle your Xbox One console.
• DONE - Update your Xbox One Controller.
• DONE - Make sure your controller has fresh batteries.
• DONE - Make sure your Headset Adapter is firmly plugged into your controller and that your Stereo Headset's 3.5mm cable is securely plugged into the Headset Adapter.
  
• N/A - Try your headset with another device or another controller