X box power options

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Previously, that's what it is called but right now it is now called "sleep mode", by choosing the power mode "sleep mode":

"Sleeps instead of turns off

Uses more power

Needed for remote wake and fast boot

Starts up faster

Wakes your console with your voice (where available)"

For your reference, you can check this link: https://support.xbox.com/en-US/help/hardware-ne...

One option is to try to get a new power supply diretly from microsoft, the other option is to get a power converter to use it.

For the X Box One S or Original X Box?

Can I just say that these details are for X Box One and they are not the same for X Box 360. There are no options for technical support on X Box 360.

yes, the options that appear to me are: restart x box, restore factory defaults and offline system update. I have already restarted the x box, it didn't worked

Hi William, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

We need to isolate the issue further if it's the power supply or the console itself.

1. Unplug the power cables from the console, electrical outlet in the wall, and power supply.

2. Wait 10 seconds.

3. Firmly plug the power cable back into the electrical outlet and the power supply. Do not plug the power unit into the console yet.

4. Check the LED light on the power supply. Depending on whether the LED light is on, off, or blinking, follow the steps in this link: https://support.xbox.com/en-US/help/hardware-ne...