X Box PDP Gaming Remote Control will not connect to TV

Need help connecting PDP media remote. Tried everything from PDP’s website and my tv’s website but nothing ia working. Please help

Are you trying to use the remote to directly control the TV? It is my understanding that the remote only directly connects to the Xbox which could then be able to control the TV. Without an Xbox, can this remote be used at all?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Jeb, i did a little research on the control, and settings on Xbox, do not know if ever tried to go in the setting below.

1. Go to your Xbox console’s “Settings”

2. Scroll to “General”

3. Find “TV and Display Options”

4. Choose “Device Control”

a. In this section, follow the on-screen instructions to set up your TV, Cable/Satellite Box, Audio, or TV tuner.***

https://support.pdp.com/hc/en-us/articles/44097...

If after disabling these settings it continues to connect the two consoles, unfortunately there is no way to separate only one to connect.

Can you still control it over the infrared signal?

Meaning with my TV remote? Yes. As well as my cable box remote, which controls the TV over HDMI.

Not sure what it is possible when you using a BT connection.

maybe this device can help

https://www.pdp.com/en/shop/xbox/pdp-gaming-talon-media-remote-xbox

i didn't found the original xbox remote controller

The XB1 controls your cable box, TV & stereo with an IR blaster, the same way your remote does. So you can control you cable box with any combination of your voice, game pad, the devices remote control and I believe your tablet / phone with the XB1 app.