X box one will not play ANY discs game or blue ray...nothing! PLEASE HELP!!

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Nannette, try to follow the procedures below.

The first is a clear cache

1. Go to the Xbox press and hold the XBOX power button on the console for 10 seconds until it turns off

2. Wait 10 seconds until it turns off

3. Wait 1 minute with it off

4. Turn it back on

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > Settings > System > Console Information

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note: You need to know the email and passwords of your accounts when performing this reset.

I would suggest you return it. The disc drive is likely broken

Many games require internet as well. Which games are you trying to play?

My xbox one x just plays regular dvds...blue rays...uhd discs...game discs!!

I would like to watch Blue Ray DVD Discs, because there is no DVD Player in the console of X-Box One S.

I ended up doing that as I was a bit worried about the optical drive in my Xbox One x when it refused to play certain 4k Blue ray disks.

My old Xbox One X had issues with some UHD movies, so much so that I too bought a stand alone UHD Blue-ray player. Playback issues were (probably still are) common on the One X. I've never played a single Blu-ray, UHD Blu-ray or DVD in my Series X.

There really isn't any need to test all of the discs. Test a few. If the discs are in good clean order they would have played on another BD player.