X Box One S - TV no longer finding HDMI connection

Hi, Dan! thank you for writing in.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

I'm sorry to hear you've been experiencing some issues with your console.

If you don't mind, please answer the following questions:

- Do you have any external devices plugged into your console's USB ports?

- Have you already tried unplugging your console for a few minutes? 3 - 5 minutes should be enough.

- To clarify, are these the alternate boot-up methods you tried?

"Display reset"

• If there's a disc in the Xbox One console, eject it.

• On the console, press and hold the Xbox button for 10 seconds to turn off the console.

• Press and hold the Xbox button and the Eject button until you hear a beep to turn on the console.

You’ll hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. DO NOT LET GO until the second beep occurs.

"Troubleshooting menu"

- Turn your console off and unplug it for 30 seconds.

- Plug your console back into the outlet.

- While the console is off, press and hold the BIND and EJECT buttons.

- Without letting go of them, press the power button once (do not hold).

- Continue holding BIND and EJECT for 15 seconds.

__________________________________________

Looking forward to your reply.

Best regards.

I have the same issue. HDMI from x box one to TV monitor LG No sound. And in the settings for audio it will not let me select hdmi audio, optical audio only. I have an optical cable connected to x boxing and tv optical in And still no sound.

Hi mtrboat,

Thank you for coming to the Xbox forums for assistance, I'd be happy to help.

The HDMI IN port on the Xbox One console is used to connect your cable or satellite TV box in order to view your TV channels directly from an app on the Xbox One console. It really isn't used for anything else besides that, so if you want to set up your
cable provider box that is where you would plug in the HDMI cable for the TV box.

Follow this guide for reference if you want to set up TV on an Xbox One X console:

Set up live TV with your Xbox One X, Xbox One S, or original Xbox One console

I hope this helps!

Well I mean because its always gonna need to be on when watching tv now since the cable box is no longer connected to one of my HDMI ports on my tv. Its going to be connected to the X1 and your gonna need the X1 & cable box on now

So are you saying you plugged your cable box into the HDMI passthrough on the One X?

If the cable box is defaulting to a lower resolution when connected into the Xbox One X's HDMI passthrough, you should be able to adjust the display output in the cable box's settings menu.

When cable box goes through xbox one x the picture quality is degraded compared to when it is connected to tv straight. Not really resolution, theres more noise in the picture. Tried switching hdmi cables, inputs. Hopefully it can be corrected via software
update.