X Box Live Membership

My sons x box live gold subscription expires on 31 Jan 2019 but when he tries to play a game today it's telling him it's expired

:)

 

Rock Band 2 X-Box live no work

When i go to get onto Rock Band 2 for X-Box live on my 360 it says, "In order to play on X-Box live you need to be signed into an X-Box live enabled gamer profile with X-Box live Multiplayer privileges enabled with X-Box Live"



I have a X-Box live membership and as far as i know the multiplayer is enabled. I have played Halo Reach and other games on X-Box live so i am confused as to why its not letting me play this on live.

 

just renewed gold membership and still not working

am new to x box...my membership ran out so i renewed...payed 6 pound but it still says cant play x box live on this profile still? on mw2

 

Solutions:

1. See if you have active gold here:
https://account.microsoft.com/services/

2. Remove and redownload your account on your console:
http://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

3. Contact xbox support in a live chat as your account may need the gold refreshed:

http://support.xbox.com/contact-us

 

I cant get the live chat support to work either. It keeps telling me how many people are in the queue but doesnt let me type my question

 

Please turn any popup blockers off and refresh the page or try another browser like Internet explorer in Start > type internet explorer.