X Box controllers flakey connection on Windows when connected by USB C cable

Discus and support X Box controllers flakey connection on Windows when connected by USB C cable in XBoX Games and Apps to solve the problem; This has been going on for a year now, the xbox controller stops working on windows. It will stop working in the middle of the game even though the... Discussion in 'XBoX Games and Apps' started by AaronHarMKE, Sep 11, 2023.

  1. AaronHarMKE
    AaronHarMKE Guest

    X Box controllers flakey connection on Windows when connected by USB C cable


    This has been going on for a year now, the xbox controller stops working on windows. It will stop working in the middle of the game even though the controller is powered on, and connected via usb c cable. Happened on windows 10, and happens now on windows 11. I have gone through all of the steps in this thread Xbox One controller on PC Suddenly stops working - Microsoft Community and nothing improves. This only happens when I use controllers on windows, happens on two different x box controllers on two different windows pc's.

    :)
     
    AaronHarMKE, Sep 11, 2023
    #1
  2. Lavenia A. Win User

    X Box controllers flakey connection on Windows when connected by USB C cable

    Hi AaronHarMKE,

    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Thank you for understanding.

    Kind regards,

    Lavenia
  3. Lavenia A. Win User

    X Box controllers flakey connection on Windows when connected by USB C cable

    Hello AaronHarMKE,

    Thank you for reaching Microsoft Community. We appreciate for sharing your concern to us,

    I am aware that you're experiencing issues with your Xbox controllers on Windows. This can be a frustrating issue, especially when it interrupts your gaming experience. Here are a few additional steps you might try:

    Firmware Update: Make sure your controller’s firmware is up-to-date. You can check this by going to Profile & system > Settings > Devices & connections > Accessories on your Xbox. If an update is available, follow the steps provided.

    Power Cycle: Try power cycling the controller. To power cycle your controller:

    1. Press and hold the Xbox button  for 5-10 seconds, until the controller turns off.
    2. Wait a few seconds, then press and hold the Xbox button  again to turn the controller back on.

    Leave the controller connected via USB and just let it sit for up to 5 minutes, as the update can sometimes take a while to complete in the background.

    If you’re still having issues, try updating your controller on a Windows PC by using the Xbox Accessories app. For steps on how to do this, see the “Update on PC” section at:

    For other troubleshooting guide, see Troubleshoot your Xbox Wireless Controller | Xbox Support.

    If none of these solutions work, it’s possible that there’s a hardware issue with your controller.

    Kind regards,

    Lavenia
  4. Obsessive Power Win User

    Electric Volt controller connect to Win10 via cable

    Hi,

    Almost any USB C to USB A cable (your standard USB Phone/tablet charge cable) will work fine for PC or console gaming with a Series X type controller. I use a 2M USB C cable to connect my Series X controller to my PC.

    I don't have any Bluetooth issues, but using a cable does avoid changing the batteries so much. 😁
  5. ZenKiller08 Win User

    Xbox Series X type-c port?

    Good question. I believe the controller will be able to connect with either USB A or C depending on the cable most likely, but it may be just a USB C - USB C connection.
  6. Francis Hayle Win User

    My Macbook doesn’t recognize my Xbox Wireless Controller as an usb device

    Hi, try connecting the controller with a usb to usb type c cable
Thema:

X Box controllers flakey connection on Windows when connected by USB C cable

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