X box controller keeps disconnecting

Sorry for the late reply , and yea it seems to be disconnecting only with the new controller. I have also tried holding down the power button to power cycle the controller many times but it did not work.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

To clarify, is this happening with a specific controller?

Also, please perform a power cycle for your controller by pressing and holding the Xbox button for 10 seconds until it turns off, and after that press the Xbox button again to turn it on.

Nothing works fine until the headset disconnects. Then the controller also disconnects and then I have to reconnect by pressing the button on the x box

Hello

yeah my xbox one x controller keeps disconnecting and wont charge a battery. Ive tried 3 cables and 2 batteries.

Hello, I´m Jamie. an Independent Advisor and a Microsoft user like you.

I am sorry your facing an issue with the Series X.
Can you confirm whether it is the controller not connecting to the Series X or the Series X not connecting to the TV?

Hi jemi thanks for replying sorry for the delay in answering the controller x box series x worked for some time it disconnected a few times then it started to disconnect often practically every time I used it it was not used with the pc and it is unacceptable that things like this happen to me in 2022 it has already happened to me with the x box one 2 times sent for assistance with the x series it no longer works even with the original cable I think you should try to solve the problem once for all maybe redesigning new controllers but this time with a new technology I would be willing to buy it even out of warranty thanks to you soon