Wrongfully suspended for gamerpic

Eric Hunt 21 · Mar 19, 2023

I was wrongfully banned for my gamerpic for a week, my gamerpic HAD NOT violated your guidelines. Doesn't this stuff go through an admin before it go's onto your account. I appealed and it got denied instantly because all of this stuff is reviewed by bots. I know me posting this isn't going to help at all because there is nothing that XBOX support people can do about the enforcement department as they have stated in other forums. I am here solely to express my disappointment for XBOX for not caring about any of their customers. I can guarantee that I got spam reported by a crew in sea of thieves for sinking them. Please do something in the future to help your customers if something like this ever happens instead of leaving the job up to bots who instantly say no. This was the gamerpic I was banned for

I have to edit this because the picture didn't go through. It is a funny picture of my friend, I realized after posting it that it did look like a certain Austrian painter, but it's not.

:)

CarTzy

Hello Eric Hunt 21,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

I would like to inform you that our support boundaries are limited to what we can do or recommend on our end. Thus, forums and customer support (including phone and chat support team) are unable to assist you with any suspensions or enforcement actions as we have a dedicated team for this.

Note Customer support can’t assist with suspensions or enforcement actions. They don’t have access to enforcement details. Keep reading for info on how to inquire about your current suspension.

Please see FAQ about enforcement

Xbox device suspensions and bans | Xbox Support

Xbox enforcement action FAQ | Xbox Support

If you want to submit an appeal you may follow the guide on the link below

How to submit a case review | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

CarTzy

Hello Eric Hunt 21,

Sorry if you felt that way, As much as I would love to help you on this, as mentioned on my reply from the previous post, this is beyond the boundaries of the community. I recommend for you to provide feedback with Xbox on this matter. Provide feedback to Team Xbox | Xbox Support

Eric Hunt 21

I knew what the exact response to this issue was going to be, and that's what it was. You looked at the headline and instantly replied. Please just tell whoever manages this issue to make more options to help you after getting denied an appeal by a bot that took 3 seconds to look at the image. Like maybe the option to get it appealed by an actual human being.

Quapadro

You can't be happy to help if you didn't help.

I was wrongfully suspended and xbox saying "too bad, so sad, just suffer through it" doesn't solve anything.

You know what kind of precedents this sets right? Anybody could report anybody and Xbox just suspends them for no reason without even checking if it's rightfully submitted.

My gamerpic was Jesus. What makes you think that's cause for suspension?

High way 9

I've been wrongfully suspended as well with no way to dispute it or contact the enforcement team to make them aware of this issue

Wrongfully suspended for gamerpic