wrongfully reported and still waiting for my old gamertag after enforcement team overtuned...

Discus and support wrongfully reported and still waiting for my old gamertag after enforcement team overtuned... in XBoX on Consoles to solve the problem; on mid-october my 9 years , 15 character long gamertag got falsely reported for no reason. its got forced changed by a random 15 character long... Discussion in 'XBoX on Consoles' started by SU FauconJuju97, Feb 24, 2020.

  1. SU FauconJuju97
    SU FauconJuju97 Guest

    wrongfully reported and still waiting for my old gamertag after enforcement team overtuned...


    on mid-october my 9 years , 15 character long gamertag got falsely reported for no reason. its got forced changed by a random 15 character long gamertag (months after the new gamertag system release btw) . I appeal and enforcement team overtuned there
    decisions and told me that will get my old gamertag back after taking care of technical issue (i guess they were talking about the new gamertag system with only 12 character)

    quotes

    "Thank you for taking the time to file a Case Review with the Xbox Live Policy & Enforcement Team. After additional review, we will be returning the Gamertag to this account. Currently, we are unable to release the Gamertag for reclamation due to a temporary
    technical issue. However, we will be able to assign the Gamertag to the account when the issue is resolved. In the meantime, please feel free to use this free Gamertag change to adjust your account’s Gamertag to a preferred name. We appreciate your patience
    regarding this inquiry, please let us know if you have any further questions."

    I still dont have my old gamertag back and no update on any progress on my issue.

    Once decision is overtuned on enforcement.com there is no option to reply (even they lie about it " please let us know if you have any further questions")

    I try contacting the support every time i talk to a different person and i have to explain my case all over again , upload the proof from the enforcement team website and then they told me to wait and never keep me in touch.

    Its has been 4+ months already

    :)
     
    SU FauconJuju97, Feb 24, 2020
    #1
  2. iG x Garfield Win User

    wrongfully reported and still waiting for my old gamertag after enforcement team overtuned there decisions

  3. SU FauconJuju97 Win User

    wrongfully reported and still waiting for my old gamertag after enforcement team overtuned there decisions

    It's sad to hear that your gamertag hasn't been returned yet. I would recommend contacting and bugging them until it gets returned.
    Yeah, I have done it 6-7 times already
  4. SU FauconJuju97 Win User

    wrongfully reported and still waiting for my old gamertag after enforcement team overtuned there decisions

    Sorry to hear it. If you are unable to contact them via the enforcement site as listed in the other post then please contact Support for more help. Ask to be escalated and be sure to provide the Microsoft Advocate (not the expert) with the message
    from the PET
    I have send the screenshot from the PET 3 times already during my discussion with the support

    thanks for your help both of you though
  5. Frankalore the Merci Win User

    wrongfully reported and still waiting for my old gamertag after enforcement team overtuned there decisions

    It's sad to hear that your gamertag hasn't been returned yet. I would recommend contacting and bugging them until it gets returned.
  6. Onyx Is Here Win User

    wrongfully reported and still waiting for my old gamertag after enforcement team overtuned there decisions

    Sorry to hear it. If you are unable to contact them via the enforcement site as listed in the other post then please contact Support for more help. Ask to be escalated and be sure to provide the Microsoft Advocate (not the expert) with the message from
    the PET
Thema:

wrongfully reported and still waiting for my old gamertag after enforcement team overtuned...

Loading...

  1. wrongfully reported and still waiting for my old gamertag after enforcement team overtuned... - Similar Threads - wrongfully reported still

  2. Genuinely what is wrong with the pc game bar

    in XboX Insiders
    Genuinely what is wrong with the pc game bar: 90% of the time i don't get notifications for party invites and i want to say 40% of the time i don't get into party's when I try to join and i end up having to end it through task manager for it...

  3. Received legitimate email with wrong gamertag

    in XboX Insiders
    Received legitimate email with wrong gamertag: I post this here following advice from your tech support on the live chat. I received an email from [xbox@e.xbox.com](mailto:xbox@e.xbox.com) regarding the age verification in the UK. The...

  4. xbox account linked to wrong account

    in XboX Insiders
    xbox account linked to wrong account: I am trying to use my account from my pc on my new xbox, when i log into blizzard through the blizzard app on the computer it shows my xbox account is linked to it, and when i log out and log back...

  5. I would like to report a pirated game copy of minecraft. I may be wrong but I saw this guy...

    in XBoX on Windows
    I would like to report a pirated game copy of minecraft. I may be wrong but I saw this guy...: It gave me a free version of minecraft. Which I'm pretty sure is pirated and is also illegal I could be wrong, but it's weird how instead of giving me an addon, it gives me minecraft. Which I...

  6. Im getting reported for doing nothing wrong and customer support never works when i call....

    in XBoX Rewards & Social
    Im getting reported for doing nothing wrong and customer support never works when i call....: I need help trying to get to xbox customer support as calling never works and i am on my 6th strike for doing nothing wrong. What can i do to fix this and can i do anything to stop it...

  7. Microsoft Family Safety Report Always Wrong

    in XBoX Accessibility
    Microsoft Family Safety Report Always Wrong: Hello, Each week I get my Microsoft Family Safety report for the activity of my boys on their Xbox and each week it is wrong. I even spent 30 minutes on tech support trying to make sure that our...

  8. Accidentally reported someone for wrong thing, was originally trying to report for cheating...

    in XBoX on Windows
    Accidentally reported someone for wrong thing, was originally trying to report for cheating...: Seems ive accidentally reported someone for the wrong thing. Was trying to report for cheating but hit imminent danger option which seemed pretty serious so wanted to know if i could change it or...

  9. Xbox live comm suspension when i have done nothing wrong / false report

    in XBoX on Consoles
    Xbox live comm suspension when i have done nothing wrong / false report: I have gotten a xbox live communication suspension for 2 weeks for saying "[Mod Removed]" when i havent said that or anything nearly related to that at all. I have gone through the motions of a...

  10. sombody spamed the report tab and now have a ban i did nothing wrong please help

    in XBoX on Consoles
    sombody spamed the report tab and now have a ban i did nothing wrong please help: sombody spamed the report tab and now have a ban i did nothing wrong please help this are the peaple that spammend me need help ftom a admin i was banned and then i got banned again bud i was...