wrongfully banned for 2 weeks and i just used a 2 week trial card

i believe i used my 2 week trial card on the 25th or 26th

In the game rainbow 6 siege multiplayer it takes two team kills to get booted from the game. there is a 5 person team and the team consisted of me and 1 friend, then 3 other people i don't know who were together. each round they had team killed without consequence.
they saw me ace the first round 5 kills 0 death and got mad or something so from round two they started team killing me and my friend with a different user each time so they didn't get kicked from the game.

i sent party invites out and nobody accepted so i reported/blocked and continued my night of gaming. why am I being banned for two weeks exactly after using a two week trial that advertises being able to play online and use social services. i am not in the
wrong here. you guys should have banned the right people. instead those 3 and some of their friends must have reported me.

i have been an xbox live user for over 12 years now 8 of which have been on this account. this kind of banning should not be approved. its unacceptable. ban the right people. this isnt the first time this has happened to me either i have 2 other occurrences
on my account from 2011&2015 that i was wrongfully banned for. first time was one day, second time was either 48 hours or 7 days. now exactly after i enter a two week trial you guys wrongfully ban me? why cause they had numbers over me? Well there is no truth
in their numbers. i was targeted.

there is not even an option to case review. highly disappointed in your service microsoft. if you look at my xbox live reputation it has always been very good.

:)

 

Xbox live trial error

I recently bought a Xbox one and with the Xbox came a code for a 2 week xbox live gold trial. I also received a 2 day trial with one of the games I bought. I used the 2 day trial first and it worked fine, but now that I wanted to redeem the 2 week trial
the system says: "code not found". Is there any way to fix this?

 

Code redemption appears successful, but Live is not activated

Smwutches is correct. When a trial code is used it does not put your gamertag into a Gold status but only gives limited access to Gold features.

Also, trial cards do not stack so when you added two different trial cards one has been used up and will no longer work for you. I'm not sure if it will be the 2 day or 2 week code that stuck with your account.

 

Hi RapidFlame23!

I understand where your coming from, but unfortunately Xbox Enforcement Team does not use these forums. For information about your account suspensions or bans sign in at this site with your account
at https://enforcement.xbox.com



Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account. - "Despite what some may claim, Xbox Live Policy
& Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation.
Read more here

Code of conduct violations encompass a number of situations, including, but not limited to:

• Engaging in communications that claim or imply that you are Xbox staff
  
• Having a Gamertag or profile content that contains hate speech or profanity
  
• Using in game exploits to gain an unfair advantage over other players
  
• Hacking, Modding or Cheating
  

If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.
- Note: Currently, Xbox device bans are not eligible for Case Review. To make a Case Review - Click
here