Wrong region

Discus and support Wrong region in XBoX Rewards & Social to solve the problem; I signed up for Xbox rewards on October 10th and the region is incorrect even though I double checked that the billing address was correct before... Discussion in 'XBoX Rewards & Social' started by ZodiacGladiator, Oct 17, 2016.

  1. ZodiacGladiator
    ZodiacGladiator Guest

    Wrong region


    I signed up for Xbox rewards on October 10th and the region is incorrect even though I double checked that the billing address was correct before signing up. Why is it set to the wrong region when everything is set to Canada?

    :)
     
    ZodiacGladiator, Oct 17, 2016
    #1
  2. onyxishere
    onyxishere Guest
    Wrong Region

    Even if you accidentally set your account region to what it is now, you must still wait the required amount of time before you can change it again. There is nothing anyone can do for you.
     
    onyxishere, Oct 17, 2016
    #2
  3. Godis my savory
    Godis my savory Guest
    wrong region

    Have you tried following this guide?

    forums.xbox.com/.../19165.aspx

    I hope you find this useful.

    If you listen to God he will show you the way!
     
    Godis my savory, Oct 17, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Wrong region

    Hello ZodiacGladiator,

    It looks like your account is being affected by an error with our database where your billable account is being incorrectly communicated. This has resulted in the creation of a US Rewards Account due to the system incorrectly receiving your billable account
    information. We have escalated this issue to another team to resolve, and are currently awaiting their resolution for the issue. Apologies for the inconvenience.
     
    XBLRewards8, Oct 18, 2016
    #4
  5. SONIC SCREAM 07 Win User

    wrong region

    Make a new gamertag like Onxy said and use it to download things on, you will still be able to access the DLC with your main gamertag, unless there is a region lock on a specific piece of DLC such as the last
    one for Black Ops.
  6. Gamingboy177 (Sam) Win User

    Wrong Region

    Sorry, but some games are region locked and will not work in other regions, nothing can be done.
  7. davemcfly85 Win User

    WRONG REGION

    Also to add Romania is not even a supported Live region so you cannot buy Live for that region and you will always run into trouble when it comes to downloading anything from the marketplace sorry.
  8. MojoRed Win User

    Wrong Region?

    Yeah, unfortunately the discs are region locked. I tried using a Japanese copy with my PAL Xbox so I could use Kanji and had same issue. You'll need to import a US Xbox 360 to use your disc.
  9. XBF Diego M Win User

    Wrong Region

    Hey Filip,

    Thanks for reaching out to us today! I'd be happy to help.

    Xbox 360 games are basically DVD's and are coded in two different formats based on the region you live in.

    NTSC stands for National Television Standards Committee. PAL stands for
    Phase Alternating Line. NTSC is the standard broadcast format in the United States, while PAL is the standard broadcast format in Europe, Australia, and parts of Asia.

    If you got your Xbox 360 from the Czech Republic, then it may be that the used game you purchased is coded in the other format. You will need to get the discs from the same region you got your Xbox 360.

    I would suggest you go back to the point of purchase to see if they can exchange it for you.

    I hope that helps!
Thema:

Wrong region

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