Wrong item refunded

Discus and support Wrong item refunded in XBoX Games and Apps to solve the problem; I accidentally refunded the wrong item it was a currency pack for trove and it was a gift for a friend. Do I need to repurchase that pack for him so it... Discussion in 'XBoX Games and Apps' started by Sins of a Ronin, Dec 20, 2023.

  1. Sins of a Ronin
    Sins of a Ronin Guest

    Wrong item refunded


    I accidentally refunded the wrong item it was a currency pack for trove and it was a gift for a friend. Do I need to repurchase that pack for him so it doesn’t take it out of his game?

    :)
     
    Sins of a Ronin, Dec 20, 2023
    #1
  2. Sodangidni Win User

    Wrong item refunded

    Don't worry, mistakes happen.

    As long as you don't try to abuse the refund feature, you shouldn't have any problems at all.

    I wish you a good day, Sins!
  3. Sodangidni Win User

    Wrong item refunded

    Thank you.

    If this bundle can't be purchased again, it is better to purchase just the currency to avoid your friend ending with a negative balance.

    Unfortunately, it is not possible to gift Trove credits.
    So your friend can purchase the currency with his account, and you can give the money to him.
  4. Sins of a Ronin Win User

    Wrong item refunded

    The game is trove and it was one of their packs that you can only buy once. Apparently it worked for him but my other friend that bought the same pack for it didn’t work for because he had already bought that pack and I didn’t know that until I purchased it for him
  5. Sins of a Ronin Win User

    Wrong item refunded

    Thank you for the reply. I have one more question. Would I need to buy this currency pack for my friend again so that his game trove can redirect the currency and so it doesn’t take it out of his account?
  6. Sins of a Ronin Win User

    Wrong item refunded

    I meant redetect the currency pack so that it puts it back in his account and he regains the currency he lost?
Thema:

Wrong item refunded

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