Wrong email on xbox app mobile, cant change it.

Discus and support Wrong email on xbox app mobile, cant change it. in XBoX on Mobile to solve the problem; Hello, recently my girlfriend made an xbox account and has been trying to login on the xbox app but running into many issues. She originally put the... Discussion in 'XBoX on Mobile' started by MylesWitcher, Jan 29, 2021.

  1. MylesWitcher
    MylesWitcher Guest

    Wrong email on xbox app mobile, cant change it.


    Hello, recently my girlfriend made an xbox account and has been trying to login on the xbox app but running into many issues.

    She originally put the wrong email in which locked thag one in. Theres no option to use a different one so she is locked on that screen with any website she uses. Anytime she trues to login to her xbox account it brings her to the same locked screen. If she presses next it asks her what characters are on her tv when her xbox account isnt linked to any xbox on the app or online on any xbox. The rest of the buttons on the screen lead her to nowhere. She cant sign in on the xbox app, minecraft, on google, etc. Shes already delted the app and reinstalled it and it does the same thing. Shes an iphone user by the way. Is there anyway to fix this?

    :)
     
    MylesWitcher, Jan 29, 2021
    #1
  2. ngocphi Win User

    Cool, the discord nitro code was invalid when i tried to take it using my friend's xbox, and now i don't have nitro, and can't do anything about it. (PC user)

    Well for one you cant redeem a discord code on a xbox its only a pc or mobile app

    Follow the link in your email to redeem the code
  3. Nursemorph Win User

    Why doesnt the rewards page show in my xbox app?

    It's the Xbox Game Pass Mobile App and not the Xbox App, it's only available on mobile devices. Here you go: https://www.xbox.com/en-CA/apps/xbox-game-pass-...
    This is totally wrong. There are quests on the Xbox Mobile App and the Mobile Game Pass App....prior to my advice above, I specifically checked the Xbox App itself and there were quests on there!
  4. Gooni3zGaming Win User

    Cant add account?

    hey there you may have to down load the app on your mobile and sign in on the app first, i find it has more helpful ways to problem solve the issue via mobile app. if you have changed the password or email or user name for the account this can lock you
    out from other consoles and devices until you have verified that the change is correct via email, sms or call. hope this helps
  5. KaylaClayton Win User

    I still can’t connect game pass to my achievements

    Im on xbox one, i also cant see the quest section in the mobile game pass app
  6. Francia J. Win User

    I seem to have two different gamertags on the same account, and I'd like to change one. Is this supposed to happen?

    That's indeed odd. We need to check further, do you have Xbox App on your mobile device? Kindly check from there as well, good thing on Xbox App on mobile device the Gamertag and Microsoft email address is visible.
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Wrong email on xbox app mobile, cant change it.

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