Wrong email address in terms of use screen

Discus and support Wrong email address in terms of use screen in XBoX on Consoles to solve the problem; Hi, when signing into the terms of use for xbox live, it has the wrong email address and won't let me past it. How do I change the email address? Any... Discussion in 'XBoX on Consoles' started by BenjaminSpence, Dec 28, 2015.

  1. Wrong email address in terms of use screen


    Hi, when signing into the terms of use for xbox live, it has the wrong email address and won't let me past it. How do I change the email address? Any help would be appreciated.

    :)
     
    BenjaminSpence, Dec 28, 2015
    #1
  2. cblskyline
    cblskyline Guest
    problem connecting to xbox live

    after signed in on my account i was going to connect to live. but the email is not mine. i have to accept the terms of use for this account, and the email for my account is wrong. and i cant shange the email address so i can connect to xbox live. im really
    pissed of by this stupid thing!!! Wrong email address in terms of use screen :mad:
     
    cblskyline, Dec 28, 2015
    #2
  3. terms of use

    I've been asked to accept the terms of use on xbox live but can't remember the password for the email address and we don't use that email address anymore so how can I get round this. Very frustrating!
     
    Georgeoforce2, Dec 28, 2015
    #3
  4. Onyx Is Here Win User

    Xbox using wrong email address

    Hello Richard, sorry to hear you're having trouble with your account.

    I have found some information on unlinking an old account from Activision due to a lost email address. You can read how to do that here https://support.activision.com/articles/managin....

    Here's a link on how to do that on Rockstar https://support.rockstargames.com/articles/1150...

    However, if you are still having trouble with the accounts being linked you may need to contact the support team for those two services for more help as they can only be unlinked from their end
  5. AchyGoose09072 Win User

    Wrong Email Address...

    Same boat bro.. I need to change my email address associated with my Xbox live (Windows Live actually) account. :/
  6. WPAK Win User

    Wrong Email Address...

    Hi there,

    if you are able to sign in to the account on the console, you will be able to change it there, via the steps described here:

    support.xbox.com/.../manage-microsoft-account

    at the section "Can I switch my gamertag to a different Microsoft account? "

    This will let you keep all the stats etc, only the associated Microsoft account (email) will change
  7. Miss Portia Win User

    WRONG EMAIL ADDRESS

    Unfortunately the only way to recover the account information is to use the same steps outlined here: xbox.com/forgot. We do apologize for the inconvenience.
  8. Miss Portia Win User

    wrong email address

    Hey there kman! You can use the steps detailed at xbox.com/forgot to retrieve your password. If you cannot have it sent to your email, there should be an option to contact Windows LIVE support to request an alternative recovery method. Let me know if this
    helps!
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Wrong email address in terms of use screen

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