Wrong country when redeemed the code

Hi everyone,

I just cashed in a code through my browser. I didn't know that it was redeemed for Austria (for whatever reason). What can I do to transfer the money to my default country?

Thank you

:)

 

Xbox One code redeemed on wrong account

I redeemed a game code that I received when I purchased Assassins Creed: Origins Deluxe edition on my wrong account and I'm wondering if there's a way I can redeem it again (with proof of purchase of game and code of course).

 

Got wrong country redeem code

Hi Team

Can you please check service request number 1356448889 as I have received redeem code for CAD instead of US

 

You will need to contact support directly to see if there is anything they can do. Contact Us | Xbox Support

Good Luck.

 

Exactly what parity said. Explain the problem correctly, unfortunately it won't be easy but I hope they can help you with your problem. It happens

 

Hello Red,

Sorry for the issue with the currency. Unfortunately, once redeemed in a region you will not be able to move it to a different region. Here is an excerpt from

Region moving:

The money in your Microsoft account

The funds in your Microsoft account will
not move with you. Be sure to spend the money in your Microsoft account before you change your account location. We can’t transfer money between regions.

Hope this helps.

Thanks,

Brad

 

I have already solved this problem. It was not possible to transfer the money. Now I bought what I wanted with the other account.

Thank you

 

Hey there!



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