Wrong code sent

Discus and support Wrong code sent in XBoX Sales and Promo to solve the problem; I was sent the code below, but I have been sent it for a xbox one and it should of been for a 360. Please help this has been a on going issue since... Discussion in 'XBoX Sales and Promo' started by Crush Meister, Nov 20, 2017.

  1. Wrong code sent


    I was sent the code below, but I have been sent it for a xbox one and it should of been for a 360. Please help this has been a on going issue since October the support steam said I need to post it on here to get it fixed.





    You recently contacted Xbox Support regarding a problem with your Xbox LIVE account. As promised, this email includes a prepaid code (or codes) that you can use on your Xbox LIVE account.



    To redeem the following prepaid code (or codes), click Redeem Now beside the prepaid code, and then sign in using the Microsoft Account and password for your Xbox LIVE account.

    [Mod Removed]


    :)
     
    Crush Meister, Nov 20, 2017
    #1
  2. Was sent the wrong code

    yes I did thank you though.
     
    XinsaneNic14X, Nov 20, 2017
    #2
  3. Was sent the wrong code

    I received a code to redeem a free game when I purchased my Xbox one. I redeemed the code online however it sent me a gears of war ultimate edition code. I had chosen forza 6. I've now been trying to get thos issue fixed for a week and no one has given me
    any info with the hour long calls or chats.
     
    XinsaneNic14X, Nov 20, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Wrong code sent

    Support will get back to you, but please don't post codes on the forums. These are public so anyone can take them.
     
    Smwutches, Nov 20, 2017
    #4
  5. Mister Cizl
    Mister Cizl Guest
    Hey Crush Meister! That promotion was indeed for Xbox One, unfortunately, we are unable to reassign or replace codes. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Cizl, Nov 3, 2018
    #5
  6. Mister Cizl Win User

    Wrong code sent

    Hey Crush Meister! That promotion was indeed for Xbox One, unfortunately, we are unable to reassign or replace codes. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  7. Smwutches Win User

    Was sent the wrong code

  8. Smwutches Win User

    Wrong code sent

    Support will get back to you, but please don't post codes on the forums. These are public so anyone can take them.
  9. XinsaneNic14X Win User

    Was sent the wrong code

    yes I did thank you though.
  10. XBLRewards8 Win User

    Sent code to wrong email.

    Hello Nath7830,

    Our other team has identified your prizes, and will reach out to you via private message with the code. You can see your messages by accessing the messages option from the drop down menu that appears when you click your profile in the upper right corner
    of this page. Apologies for the delay.
Thema:

Wrong code sent

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