Wrong code received

Discus and support Wrong code received in XBoX Sales and Promo to solve the problem; I recently received a code from Xbox live that said it was dawn of the planet of the apes, however, once redeemed it turned out to be planet of the... Discussion in 'XBoX Sales and Promo' started by SamFromTheWest, Apr 13, 2018.

  1. SamFromTheWest
    SamFromTheWest Guest

    Wrong code received


    I recently received a code from Xbox live that said it was dawn of the planet of the apes, however, once redeemed it turned out to be planet of the apes, a films over 10 years older.

    :)
     
    SamFromTheWest, Apr 13, 2018
    #1
  2. Shouxin26
    Shouxin26 Guest
    Xbox One code redeemed on wrong account

    I redeemed a game code that I received when I purchased Assassins Creed: Origins Deluxe edition on my wrong account and I'm wondering if there's a way I can redeem it again (with proof of purchase of game and code of course).
     
    Shouxin26, Apr 13, 2018
    #2
  3. an ORLY sanic
    an ORLY sanic Guest
    Not recieved Fallout 3 Code

    So I have now received my fallout 3 code but every time I try to redeem code it just says, Something went wrong with error code 0x80153016
     
    an ORLY sanic, Apr 13, 2018
    #3
  4. Mister Cazador
    Mister Cazador Guest

    Wrong code received

    Hi there SamFromTheWest, thanks for reaching out.

    We took a closer look into this and have forwarded this information to the proper teams for further investigation. We appreciate you letting us know about this as well as your patience as this is being looked into further. We'll be sure to update you with
    any new info we gather regarding this.
     
    Mister Cazador, Apr 14, 2018
    #4
  5. Mister Cazador Win User

    Wrong code received

    Hi there SamFromTheWest, thanks for reaching out.

    We took a closer look into this and have forwarded this information to the proper teams for further investigation. We appreciate you letting us know about this as well as your patience as this is being looked into further. We'll be sure to update you with
    any new info we gather regarding this.
  6. FearedNightmare Win User

    Avatar not updating. How can I fix this?

    Do you receive a specific error code along with the "Something went wrong" message ?
  7. onyxishere Win User

    unable to use code

    Can you please post the 8 digit error code that you receive when trying to use the code on the console?

    If you get a message saying that it is a wrong code then you could be entering it wrong. Sometimes 8 can be mistaken for B or 0 for O.
  8. an ORLY sanic Win User

    Not recieved Fallout 3 Code

    So I have now received my fallout 3 code but every time I try to redeem code it just says, Something went wrong with error code 0x80153016
  9. RareArrow653410 Win User

    Code sent by Xbox

    Received $90 dollar currency code. It just keeps saying something went wrong after I click the confirm button.
Thema:

Wrong code received

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