Wreckfest Upgrade - Pay for the second time

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

To get a refund, please go here and copy the the order number https://account.microsoft.com/billing/orders/

Then use it to fill out this form https://support.microsoft.com/supportrequestfor...

After submitting, wait for an email on the status of your refund. You should get one within 24 hours and if your request is approved, you'll get your money back soon after. Refunds are processed in 3 - 5 days.

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here. No worries, we will do our best now to get this sorted out.

Please make sure to check your console display settings. You need to enable the highest resolution supported by your TV, enable HDR, and set refresh rate. If those are enabled correctly, we could try to refresh your system by performing a power cycle. Press and hold Xbox's power button for 10 sec. Unplug the power supply for 30 sec. Plug it back in and turn it on again.

Once done, let's check if you see some improvements on the game upgrade.

Hi,

Is this a physical copy of the game or was it downloaded via game pass?

Hi,

The upgrade is available on Xbox through an in game option as it wasn’t part of Microsoft’s free upgrade service.

This should be purchasable in game for $9.99/£9.99

Purchased a digital copy (Complete Edition). Even though I currently have Game Pass, this is a purchased game.