Worried About The Rewards Change

Hi, really worried my Xbox Live Rewards account will be banned when the change to Microsoft Rewards. I went to sign up to MR and it said, "Uh oh, it appears your Microsoft Rewards account has been suspended." So am losing my account? is it because of the
change? why is my account suspended? how can I fix this?

please help

:)

 

Apocalypse mission achievements

Help.

I've completed the apocalypse mission section 2 (twice over) days ago and still haven't seen the rewards credits go through or my progress change. I'm worried about the credits getting lost in the transition to Microsoft Rewards.

 

help me

 

You would need to contact customer support
for the Microsoft Rewards program.

 

This is what i was told to do....

 

No one from support checks this forum and Xbox Rewards support does not handle the Microsoft Rewards program so they would not be able to check into that for you. You will need to contact Microsoft Rewards customer support.

 

So no XLR support is on here checking the forums at all?

 

Xbox Rewards support uses the Xbox Rewards Questions Support forum. Microsoft Rewards support does not use the forums.

 

It's a problem with both XLR and MR, so I need both to help me no just one party.

 

Since the suspension is through Microsoft Rewards, it is up to them, not Xbox Rewards. Xbox Rewards support will tell you the same thing. You're not the only one who has asked the same question - Microsoft Rewards

 

Well, I'm asking both. Not just XLR.

 

They haven't told me anything yet so...

 

You just need to wait for the next best course of action, no one this this forum can help, just advice you.