Wordament Multiplayer stopped to update and missed all my Statistics

Hi ant paol,

Greetings!

Thank you for publishing in Microsoft Community.

We understand that you need help with your Wordament statistics. We truly understand how frustrating this can be, especially you sent a lot of time with the game.

We recommend that you need to ticket to our Microsoft Casual live support . It's best to work with them as they have the necessary tools to further check your concern and provide you a timely resolution with your concern.

Visit this link: Submit a request – Microsoft Casual Games (zendesk.com)

Thank you,

Microsoft Community Moderator

You should be able to unlock the achievement eventually.... Sometimes the achievement may take a while to update if it is leader-board related. The leader boards statistics updates periodically every 30- 60min. Maybe you can try using a different computer
to play the game.

If the problem still persist you can always contact.

*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

wordament.com/wordament-on-xbox-live-faq

Hi, I know that right now there is an issue affecting the multiplayer Wordament game for mobile users. I know that I'm affected as well. The Wordament team has updated their
Facebook page yesterday with the following statement: "Hello Wordament Players! Our team is aware of the multiplayer issue and is currently working on a fix. We will report back
here when there is a solution. Thank you for your patience!"

I would advise to keep an eye on their Facebook page for further updates, and to reach out to them there for additional support. I believe you can view their Facebook page without having a Facebook account, though you would need an account to comment and/or
reach out to them directly. Hope that helps!

Hi, on the official
Wordament Facebook page, they've updated as of February 27, 2020 that the multiplayer issue is resolved for Android users, but on iOS, a fix is still in progress. I'm on iOS and also getting the same error message currently regarding internet disconnection.

I'd advise monitoring the Wordament Facebook page for further updates and reaching out to them there for any additional technical support if your device's is listed as resolved but you're still having issues. Hope this helps!

I get the same error on my phone (IOS). However, if I access from my Microsoft Desktop, there are no issues. I suspect there are two different versions or server farms Wordament operates from as my statistics are (significantly) different between phone
and desktop versions.