Wordament for Android can't sync with the cloud

Discus and support Wordament for Android can't sync with the cloud in XBoX Games and Apps to solve the problem; Hi! I have been playing Wordament on my android phone for a long time but a while ago I started getting an error message when I started the game. It... Discussion in 'XBoX Games and Apps' started by hsb3852, Mar 4, 2019.

  1. hsb3852
    hsb3852 Guest

    Wordament for Android can't sync with the cloud


    Hi!

    I have been playing Wordament on my android phone for a long time but a while ago I started getting an error message when I started the game.

    It said there was an error, that it couldn't sync with the cloud. A Retry and
    Keep playing button were displayed, and added that by tapping
    Keep playing     the game progress would be saved on my device until the cloud could be accessed for syncing.

    See the screen shot below.

    I thought this was a temporary problem, but it has not gone away since then.(I think weeks - I did not pay attention to when it began) .

    How can I fix this?

    Thanks!

    Hylton


    Wordament for Android can't sync with the cloud [​IMG]

    :)
     
    hsb3852, Mar 4, 2019
    #1
  2. stv_w Win User

    Wordament for Android can't sync with the cloud

    I think this issue may have started with the upgrade to version 3.2.2060
  3. XBF Amber M Win User

    Wordament for Android can't sync with the cloud

    Hi hsb3852,

    Thanks for reaching out to us in the forums for this issue. Sorry to hear that you're experiencing issues syncing your progress to the could from your Android device. This message can sometimes happen if you don't have a strong connection to your service,
    WiFi, in Airplane Mode or if you have a battery saving setting enabled on the phone. Double check those settings to ensure that you aren't limiting your ability to reach the cloud.

    If this is not the case, then you may benefit from taking a look at our Microsoft Ultimate Word Games FAQ as it has information pertaining to
    Wordament. Included as well is a link for the Microsoft Casual Games community and a link to their Facebook page, which is quite active. They may be able to further assist you if necessary.

    I hope that this information helps out!
  4. XBF Amber M Win User

    Wordament for Android can't sync with the cloud

    Hey there,

    We will be locking this older thread due to it being revived by a new post. If the issue is
    on going, we recommend creating a new thread
    detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions. Thank you and happy gaming!
  5. Pedro MD11 Win User

    Wordament for Android can't sync with the cloud

    I also have the same problem. My connection is not the issue. The Windows app (Microsoft Ultimate Word Games) on the same network syncs normally.
  6. ericjwilborn Win User

    Wordament for Android can't sync with the cloud

    Hylton - Have you verified in the Play Store that your Wordament application is up to date?
Thema:

Wordament for Android can't sync with the cloud

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