Won’t let me use vip points to purchase the items

Hello BUTTERMILKJ,

Apologies for the inconvenience. We are investigating an issue with this prize. While we work on this issue, we have disabled this prize. Once we have resolved the issue, you should see this prize again and be able to claim it at that time.

Hello Joshua N, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I'm very sorry for the problem you're going through, to try to help you I need to understand the problem better, so please answer the following: what do you mean when you say that Xbox made you give up your account? From what device are you trying to make the purchase? Since when do you have this problem? If you get an error code or message, please write it in the text.

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

the link says forza 4 but its their site...

and I to am missing some of my items from the VIP pack...though as of 1030am (eastern time) their forum hasn't been working for me to log my gamertag ...the link your providing isn't working either

I got the gift lotus f1 car and the VIP badge for using in my profile...but I have yet to receive my 5 cars...when I try to purchase the vehicles in the game it tells me I already own them due to VIP purchase...

Hello TheSchwartz420,

Apologies for the inconvenience. Due to a large amount of users claiming prizes at the same time, you may have seen an error message as a result. Our web tam is currently working on resolving this issue. We hope to have this issue resolved shortly.

Try refreshing the page and try again. That happens occasionally but if you keep trying it should go through.