wont let me pay for past due subscription

Discus and support wont let me pay for past due subscription in XBoX on Consoles to solve the problem; alright i bought a gold gift card and its says i have a past due subscription i bought a gift card to pay for it and i need a credit card which i dont... Discussion in 'XBoX on Consoles' started by hipnoticmind, Oct 2, 2020.

  1. hipnoticmind
    hipnoticmind Guest

    wont let me pay for past due subscription


    alright i bought a gold gift card and its says i have a past due subscription i bought a gift card to pay for it and i need a credit card which i dont have i need help

    :)
     
    hipnoticmind, Oct 2, 2020
    #1
  2. Cerebral Paul Win User

    wont let me pay for past due subscription


    [​IMG]
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    pertinent info.
  3. TastyBouillon Win User

    wont let me pay for past due subscription

    I'm not sure why, but overdue payments have to be made with a credit/debit card. Probably because you had a card on your account, as subscription cards wont ever go overdue.

    What you'll have to do is add a new, valid payment option. Pay your overdue balance. Cancel the subscription renewal. Then use your subscription card. Sorry its a headache but as far as I know, there is no other way.
  4. Smwutches Win User

    wont let me pay for past due subscription

    You would have to try contacting support and see if they can do anything else, but otherwise overdue balances can only be paid with a credit card or Paypal. http://support.xbox.com/contact-us
  5. Smwutches Win User

    why wont it let me pay past due

    You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. XBF Jasmine Z Win User

    Xbox Live

Thema:

wont let me pay for past due subscription

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