Won’t let me install a game until I delete another app

williamatkinson10011 · Nov 27, 2021

It seems that I can have only so many apps at once in my console, I have 50GB of data left and something that takes only a few gb to install won’t install, but then after I delete an add on or even something like YouTube, it started downloading, it’s a big issue for later on when I don’t have anything left to delete, and it does this also with dlc add ons

:)

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Clear the console cache by holding the console power button until the console turns off, remove the console power cord for 1 minute, turn on the console and try again.

If the problem persists reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

Follow this path and select reset keeping games and app.

In 5 to 10 minutes you will finish reconfiguring your console

To reset the console>

Settings> System> Console Info> Reset Console

***Do not reset your console without having your account email and password.***

Cowtao

I just tried un-install Re-install same issue, it will not accept Cloud Saves stating it is unavailable. I tried again without installing any DLC and it still won’t take. It also won’t let me use a USB Stick to save my data. I also tried delete the game saves myself to see if it will allow a save and it still won’t let me active auto save or allow me to save the game at all.

I also checked if I have any other profiles saved onto the game and I still cannot do anything regarding this.

Rhysie Joe

I just tried that and once I had gotten up to the install to bit all it said was that I had to go into Xbox app so I have and I’ve tried to start to download the game however it won’t let me click install to this console

Ricardo Lechuga

Hi NIGEL! My name is Ricardo an independent advisor ready to help you with this situation!

Please first confirm that the purchase appears as completed here

https://account.microsoft.com/billing/orders

Once you find it, please press on the game picture, that will redirect you to the Xbox web store and you can log in with the same account that you made the purchase, after that press on install in my devices, choose the console you are trying to install it

Simon Levent

Yes I’ve reset my Xbox with keeping games and apps and it works until I get to the part where I have to connect my network but it won’t let me go on the keyboard to type for some reason that is the problem so far

Won’t let me install a game until I delete another app