Wont let me have a custom gamer picture even though in set as adult

Discus and support Wont let me have a custom gamer picture even though in set as adult in XBoX on Consoles to solve the problem; so i tried to change my profile picture to a custom profile picture but it says i needed to be older which is wierd because my birthday is set to like... Discussion in 'XBoX on Consoles' started by Jonzify, Dec 31, 2017.

  1. Jonzify
    Jonzify Guest

    Wont let me have a custom gamer picture even though in set as adult


    so i tried to change my profile picture to a custom profile picture but it says i needed to be older which is wierd because my birthday is set to like 1996 and my family settings are on an adult so i dont know why it still wont let ne change, please help.

    :)
     
    Jonzify, Dec 31, 2017
    #1
  2. ItzxTwist
    ItzxTwist Guest
    I cant change my profile pic

    I can't change my profile picture to a custom one even though my account is the age of 28 and i still cant change it even thought i have the account set to adult on everything. Please help me
     
    ItzxTwist, Dec 31, 2017
    #2
  3. Stracti
    Stracti Guest
    Child to Adult Account Conversion Not Working?

    Hi, so I originally had a child account (this one) and wanted to convert it to an adult account and by every metric it seems I've done that by adding it to the family as an adult account and lifting all restrictions. HOWEVER, even though it says I'm an adult,
    it still won't let me change my profile picture ("only adult accounts can do this") and even though i removed all restrictions, it wont let me play online (Windows 10 Minecraft) because of the way my account is set up apparently? But I keep going to the page
    it says to and everything says "allow". Why are these changes not registering? Have I missed something?
     
    Stracti, Dec 31, 2017
    #3
  4. ngocphi
    ngocphi Guest

    Wont let me have a custom gamer picture even though in set as adult

    because you need to be 18 to use the custom gamerpic

    It doesn't matter what age you change it to

    It goes by the original age not what it gets changed to later

    If it is the oroginal.age you have to.remove your account from parental control under https//accounts.microsoft.com

    If it isn't over 18 and no it can't be changed after the fact then the system will ask.gor another parental email
     
    ngocphi, Dec 31, 2017
    #4
  5. ngocphi Win User

    Wont let me have a custom gamer picture even though in set as adult

    because you need to be 18 to use the custom gamerpic

    It doesn't matter what age you change it to

    It goes by the original age not what it gets changed to later

    If it is the oroginal.age you have to.remove your account from parental control under https//accounts.microsoft.com

    If it isn't over 18 and no it can't be changed after the fact then the system will ask.gor another parental email
  6. M3tal Daz3 Win User

    I can’t change to a custom gamer picture even though I’m on adult settings

    Your account has to be registered as 18+ to be able to use custom pics
  7. JUST 2 Epic 199 Win User

    Question...

    hey my xbox 360 wont let me change my privacy settings from custom to adult any help?
  8. TheMightyTks Win User

    My Xbox profile picture

    You have to be 18 or older and on adult mode to post custom pictures. You can use the default pictures though.
  9. JbirdWallace Win User

    Fortnite Cross Platform Play on Child Account

    This is not an Epic games issue its on Microsoft. My daughter couldnt even have a custom gamer pic until She was on an Adult account even though I changed her age and settings to allow it. Now She can cross platform with me on PS4. Microsoft needs to stop
    passing the buck and fix the issue.
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