Wont let me change my account customization

Discus and support Wont let me change my account customization in XBoX on Consoles to solve the problem; Hello, When I try to change my account privacy and & online safety I get "There's a temporary problem with the service. Please try again. If you... Discussion in 'XBoX on Consoles' started by Steph GBE, Sep 22, 2018.

  1. Steph GBE
    Steph GBE Guest

    Wont let me change my account customization


    Hello,



    When I try to change my account privacy and & online safety I get "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later."



    I have tried much times and tried it a multiple times and still arent able to change my settings. This is going on for several days now. Please suggest on how to solve this.

    Thank you

    :)
     
    Steph GBE, Sep 22, 2018
    #1
  2. TG Patriot
    TG Patriot Guest
    my account was suspended

    my account was suspended till i change my payment options and it wont let me
     
    TG Patriot, Sep 22, 2018
    #2
  3. i need your help

    i got a password put onto my account ,it wont let me log onto xbox live and it wont let me change the pass and email help me please Wont let me change my account customization :(
     
    xX Messyzac Xx, Sep 22, 2018
    #3
  4. XBF Leonzo G
    XBF Leonzo G Guest

    Wont let me change my account customization

    Hello Steph!

    Thank you very much for bringing this issue to our attention. Are you attempting to change your account privacy & online safety settings through your console or on the Xbox website? The best way to manage the account privacy & online safety settings is through
    the
    Xbox Account & Privacy settings
    article. Be sure to let us know the results!
     
    XBF Leonzo G, Sep 22, 2018
    #4
  5. Steph GBE
    Steph GBE Guest
    Both the microsoft website and on the xbox, it wont let me change my account privacy and security keeps giving me the same message to try again later
     
    Steph GBE, Sep 22, 2018
    #5
  6. XBF Esteban R, Sep 22, 2018
    #6
  7. Steph GBE
    Steph GBE Guest
    I tried both of the methods and im still not capable of changing my account privacy and only safety, I keep getting the message saying "there's a temporary problem with the service. Please try again"
     
    Steph GBE, Sep 22, 2018
    #7
  8. XBF Brad A
    XBF Brad A Guest

    Wont let me change my account customization

    Have you tried a different browser for example if using Microsoft edge try google chrome on the PC?

    Thanks

    Brad

    Xbox Forum Team
     
    XBF Brad A, Sep 22, 2018
    #8
  9. Steph GBE
    Steph GBE Guest
    I tried it and didn't work
     
    Steph GBE, Sep 22, 2018
    #9
  10. XBF Nestor S
    XBF Nestor S Guest
    Hey Steph is this a child account? If so go onto the parent account and it should allow the changes to go through. Check it out and keep us posted!

    If all else fails I would advice to Request a callback from our support specialists they could further assist with the error at hand.
     
    XBF Nestor S, Sep 22, 2018
    #10
  11. Steph GBE
    Steph GBE Guest
    Yes it's a child account and I'm trying to make it a adult account but it's not letting me change the setting on the account or the parent account
     
    Steph GBE, Sep 23, 2018
    #11
  12. XBF Esteban R, Nov 3, 2018
    #12
  13. Steph GBE Win User

    Wont let me change my account customization

    I tried both of the methods and im still not capable of changing my account privacy and only safety, I keep getting the message saying "there's a temporary problem with the service. Please try again"
  14. XBF Brad A Win User

    Wont let me change my account customization

    Have you tried a different browser for example if using Microsoft edge try google chrome on the PC?

    Thanks

    Brad

    Xbox Forum Team
  15. XBF Esteban R Win User

    Wont let me change my account customization

  16. Steph GBE Win User

    Wont let me change my account customization

    Yes it's a child account and I'm trying to make it a adult account but it's not letting me change the setting on the account or the parent account
  17. XBF Esteban R Win User

    Wont let me change my account customization

Thema:

Wont let me change my account customization

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