Won’t let me buy online

Discus and support Won’t let me buy online in XBoX Sales and Promo to solve the problem; I put money in my xbox and im trying to buy online but it wont let me 1573a1ad-5576-4022-868e-181d33cae1ea Discussion in 'XBoX Sales and Promo' started by luisgarcia-luna, Sep 29, 2018.

  1. Won’t let me buy online


    I put money in my xbox and im trying to buy online but it wont let me

    :)
     
    luisgarcia-luna, Sep 29, 2018
    #1
  2. Won’t let me play online

    First thing's first, have you tried a
    power cycle
    ?

    I am not sure what you've tried up to this point, so please do mention everything you've attempted to fix your problem.

    Occasionally, your console may not see any recent renewals on your account, and will require a full shutdown and reboot to "refresh" itself.
     
    Internet Expert, Sep 29, 2018
    #2
  3. Won’t let me play online

    so I got xbox live on my Xbox and I already paid for it and everytime I try to play 2k or gta they say I don’t have permission to get online and I don’t what to do I have looked up other solutions but they didn’t work
     
    unshippedcloud0, Sep 29, 2018
    #3
  4. XBF Lance J
    XBF Lance J Guest

    Won’t let me buy online

    Hey Luis,

    Can you give us some insight as to what exactly you are trying to purchase? and what do you mean by you put money on your Xbox?
     
    XBF Lance J, Sep 29, 2018
    #4
  5. XBF Lance J Win User

    Won’t let me buy online

    Hey Luis,

    Can you give us some insight as to what exactly you are trying to purchase? and what do you mean by you put money on your Xbox?
  6. Drewby(2) Win User

    My son purchased game online for wrong console

    Thanks haven’t received an email and it won’t let me request again

    How come it let him buy it for the wrong console online

    He purchased it through the Xbox one
  7. Daniel Gill_354 Win User

    It won’t let me buy a game

    Hi Nick E, my name is Daniel. I am an independent advisor who is willing to help you.

    For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

    I am very sorry for the problem you are going through, I would like to obtain a little more information so that I can provide you with better help and resolve this problem.

    Of all, you can enter the following link and check if the problem you are presenting appears here and if you find a possible solution. If you need more help, you can contact me again but you have to give me more information about the specific problem so I can identify the cause and find the solution.

    https://support.xbox.com/help/subscriptions-billing/buy-games-apps/purchase-error-solution

    Thank you for being so understanding, I look forward to your response. Good luck!

    Best regards,
    Daniel.
  8. Mister Getafix Win User

    Won’t let me play online

    Hi there!

    What game are you trying to play online and are you seeing any errors when you try to play?

    Let's also make sure that your
    account info and console info matches
    the country you are actually located in. If this got altered in any way it could prevent you from playing online.

    Post back and let us know how that goes!
  9. Internet Expert Win User

    Won’t let me play online

    First thing's first, have you tried a
    power cycle
    ?

    I am not sure what you've tried up to this point, so please do mention everything you've attempted to fix your problem.

    Occasionally, your console may not see any recent renewals on your account, and will require a full shutdown and reboot to "refresh" itself.
Thema:

Won’t let me buy online

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