Włamanie na konto oraz wykupienie gier [Hacking into your account and buying games]

Please use the English language, you have a much better chance that someone will help you solve your problem. If you do not speak English, please use Google Translator. Thank you for all of us.

Będziesz musiał skontaktować się bezpośrednio z obsługą Xbox. Dzięki obsłudze czatu lub pomocy telefonicznej. Zalecam także skonfigurowanie opcji bezpieczeństwa dla tego konta.

Hi Kyouthi2,

Thanks for reaching out! We noticed this is a duplicate post and will be locking this thread. We will leave the other
"Włamanie na konto [Account intrusion]
" open for discussion regarding this concern. This post will still be here as well in case you need to reference it.

Thank you!

Hi there,

Thanks for reaching out to us today. I'm sorry to hear your account has been hacked. As well as we do apologize for the hassle trying to recover your account. You've taken the correct steps so far in regards to trying to recover the
account.

The forms we have available online are the first steps to take when trying to recover a lost/ hacked account. Usually when going over the recovery form
'I think my account has been hacked'
it will attempt to verify you're the account owner by sending verification codes to your personal security information you've added to your account.

If for any reason you're unable to receive this verification code
you would need to select I don’t have any of these on the
We need to verify your identity screen.From here it while guide you to provide information about your account, such as your Console ID and serial number your name etc.

If the issue is persisting where you can't recover your account the next step is to request a callback from our live support as they have the tools to further assist in recovering the account.

When you go to Contact Usto request a callback, follow these steps:

• Step 1 ----Select Xbox One
  
• Step 2 ----Select See other options
  
• Step 3 ----Select topic
  
• Step 4 ----Select "Show contact options"
  
• Step 5 ----Select request a call from support
  
• 
  

Once they call, explain the issue and they will be able to help you.



I hope this information helps.

Nie winić Microsoftu skoro masz niezgodny region. Jeżeli na Polskę konto przeniesiesz to niektórych gier nie ma na naszym rynku i ich ponownie nie pobierzesz jak usuniesz z dysku.