Wireless Gaming Adapters: Xbox One wireless adapter has stopped working properly since Windows ...

Hi Pierre,

Thanks for coming to the forums. Sorry for the issue with the adapter and controller not working properly. We recommend trying the guide for

troubleshooting wireless adapter. Also, if it does connect Bluetooth, just curious why would you need the adapter?

Thanks,

Brad

There are two different Xbox One wireless adapters.
The older, bigger one is able to support Windows 7, 8, and 10.
The newer, smaller one only supports Windows 10.

More details: https://support.xbox.com/en-US/xbox-on-windows/accessories/xbox-wireless-adapter-for-windows-compati...

Hiya!

Paul from the Xbox Forums Team here to assist, it would seem you're experiencing an issue with the Xbox one wireless adapter. I believe I have some information for you that can help. Here are a few articles about the Xbox one wireless adapter that should
help you troubleshoot the device. I hoped the information I provided was helpful, please let us know how it goes.

1.Compatibility for the Xbox Wireless Adapter for Windows

2.Set up the Xbox Wireless Adapter for Windows

3.Troubleshoot the Xbox Wireless Adapter for Windows

Happy Gaming!

Paul Xbox Forums Team!

It's the Microsoft adapter:

https://www.xbox.com/en-US/xbox-one/accessories/adapters/wireless-adapter-windows

Observe how the copy says:

With the new and improved Xbox Wireless Adapter for Windows 10, you can play your favorite PC games using any Xbox Wireless Controller.

Note that it says any XBox Wireless controller. If it only works for XBox One controllers, that is, at the very least, misleading.

It appears that I will have to avail myself of the "hassle-free returns" policy.

Thanks for your answer, would like it to wireless but I can handle it

Does all xbox one controller have an usb C port to be connected or some are wireless only ? (Sorry about all these questions but never had an xbox one controller between my hand)

And I found 2 link on microsoft website about wireless connexion here they are, but in french (i'm on phone can't find them in English) but here's the translation of interesting parts :

https://support.xbox.com/fr-BE/xbox-on-windows/accessories/xbox-wireless-adapter-for-windows-compatibility

"The wireless adaptator for windows 10 has been made to be used on windows 10 only. The old wireless adaptator xbox for windows works on device running windows 10, windows 8.1 and windows 7. "

That's where I heard about the "old adaptator"

And I just found this link :

https://support.xbox.com/fr-FR/xbox-on-windows/accessories/xbox-one-wireless-controller-differences-on-windows-operating-systems

This is line 1, 2 and 3 of the table :

"Fonctionality : usb wired connexion : works on windows 10 and windows 7/8.1

Fonctionality : connexion via wireless usb adaptator for windows : works on windows 10 and windows 7/8.1

Fonctionality : connexion via wireless usb adaptator for windows 10 : works on windows 10, doesn't work on windows 7."

So seems like there is 2 wireless adaptator and one of them seems to work on windows 7 but they don't precise if it's for xbow one or 360...sigh now you understand why i'm so lost, 3 versions of the controller, 2 different adaptator, many software update...I
know the best is to switch to W10 but I never had a single problem on w7 and would like to keep it as long as possible.

Thanks again !