wireless controller not working

Your controller cannot wireless connect the console?

or your controller cannot power on?

If your controller cannot power on,

You can try to usb connect, If work, this maybe your batteries problem,

If not work too, you need get the new controller or fix it.

If you cannot wireless connect,

you can try use other controller wireless connect the console,

If can other controller wireless connect is not work too,

this is your console problem,

else, controller problem.

If you have xbox controller wireless adapter for windows,

you can try it

Pretty sure all those controllers are wireless and as you've noticed, there is no way to make a wireless controller wired using a Play & Charge. For a wireless controller to work in Windows you need a Xbox Wireless Gaming Receiver for Windows. They used
to be sold separately, but now are only included in the Xbox 360 Wireless Controller for Windows.

So, unless you can find a Gaming Receiver on it's own, you may need to by the Wireless Windows controller first. Once you have the receiver, it will work on all wireless Xbox controllers including the transforming D-pad ones.

When did you purchase these items? It may be easier to see if you can return the controller to the seller for an exchange.

In the meantime, what have you tried to get the controller connected to the console?

I would send you a link to the repair page for the controller but some people have mentioned that the page is not working well right now.

Please call the number that Amazon supplied you and speak with phone support. Let them know that Amazon will not take the controller back for an exchange and you would like it replaced. They may be able to help out.

Please ignore my previous message

Order #[Mod Removed]

Please find the correspondence with amazon customer service advisor : Hello,

I'm sorry to hear membership code is not working.

In my experience, the quickest way to have this issue resolved is to contact the manufacturer directly. Here’s their contact information:

Website:http://www.microsoft.com/

Phone number:800-469-9269

The manufacturer may require a proof of purchase, such as an invoice, before they'll send you a replacement part. You can view and print an invoice for your orders through Your Account (www.amazon.com/your-account).

If you've contacted the manufacturer and they can't help, please send us a summary of that correspondence and we'll work on another solution.

Second, Its been more than 2 months I am trying to get this fixed. I don't get a prompt response from Microsoft office, second I get contradictory statements ...I was asked to contact the service center in India for replacement however the number was buzy
a couple of times I have tried.

I can connect the wireless controller only if it turns on. It is not switching on.