Wired Xbox One controller acting weird on Xbox GamePass on PC Windows 11

Discus and support Wired Xbox One controller acting weird on Xbox GamePass on PC Windows 11 in XBoX on Consoles to solve the problem; I'm using a wired Xbox One controller on GamePass on PC and it's acting very crazy, for example on Starfield the Y and B buttons are both jump buttons,... Discussion in 'XBoX on Consoles' started by Nathaniel Davis, Sep 11, 2023.

  1. Wired Xbox One controller acting weird on Xbox GamePass on PC Windows 11


    I'm using a wired Xbox One controller on GamePass on PC and it's acting very crazy, for example on Starfield the Y and B buttons are both jump buttons, left bumper is both scanner and crouch, the select or menu button brings up the menu and switches from first person and third person perspectives at the same time, the analog stick and dpad skip every other option in menus, and sprinting by clicking the left analog stick in also brings up a keyboard input screen at the same time. It works perfectly on Steam and other gaming apps with no issue. I tried uninstalling drivers/the device and reinstalling, I tried everything I can do on the Xbox accessories app and it doesn't detect any issues with the device, I tried other suggestions made on other posts, but it seems it's a different issue than on Windows 10 systems, or a different solution at least. It worked just fine once when I switched to another USB port, but the next time I started up the PC it was back to the screwy controls and switching the USB port hasn't worked again since then. I'm going to see if it's possible to uninstall and reinstall the Xbox GamePass app and see if that's the issue while waiting for a possible solution from someone smarter than I, so I'm really hoping that's the issue for whatever reason! I'd appreciate any help since I'm losing my mind a bit trying to figure this out! Thanks!

    :)
     
    Nathaniel Davis, Sep 11, 2023
    #1
  2. Leonard_Y Win User

    Wired Xbox One controller acting weird on Xbox GamePass on PC Windows 11

    Hi,

    Thank you for sharing your experience with us. We are glad to hear that your controller issue was resolved by ensuring that Steam is not running in the background when using the Xbox app. We are also happy to hear that the most recent patch for Starfield has helped to reduce the crashing issue. The crashing of the game might have something to do when you put the settings to Ultra, which is not the best/optimal choice for your current build. It's best to stick with the Medium settings.

    If you have any further questions or concerns, please do not hesitate to submit/create a new thread in the communtiy

    Thank you for choosing Microsoft!

    Sincerely,

    Leonardo_Y
  3. Leonard_Y Win User

    Wired Xbox One controller acting weird on Xbox GamePass on PC Windows 11

    Hi,

    Thank you for posting in Xbox Forum.

    It looks like you're experiencing issues with your wired Xbox One controller on Xbox GamePass on PC Windows 11. Let's work on this together in finding the best possible solution to this problem.

    To better understand the situation, I would like to ask some questions, such as:

    • Are you experiencing this problem in Starfield game only? How about on other games?
    • Have you tried using a different controller? Are you getting the same behavior?

    Based on the information you provided, it seems like the issue is specific to the Xbox GamePass app. You mentioned that you're going to try uninstalling and reinstalling the app, which is a good first step.



    In addition to that, I would recommend checking for any available updates for both the Xbox GamePass app and your controller. You can do this by going to the Microsoft Store app and checking for updates.



    If the issue persists after updating the app and controller, you can try resetting the Xbox GamePass app. To do this, go to Settings > Apps > Apps & features > Xbox GamePass > Advanced options > Reset.



    I hope this helps. Looking forward for your response soon

    Sincerely,

    Leonardo_Y
  4. Nathaniel Davis Win User

    Wired Xbox One controller acting weird on Xbox GamePass on PC Windows 11

    Hi! So to answer your questions, it does some of the same strange behavior on another game I tried on GamePass called High on Life, so it doesn't seem to be a Starfield only issue, and yes, I tried another controller and it acts the same exact way! I tried your suggestions and it seems like everything is already updated! Also I tried repairing and resetting the app, and nothing has changed sadly. Are there any other possible fixes? If not, I can just stream it on GamePass on the Xbox and just deal with the weirdness/lower graphical quality :)
  5. Nathaniel Davis Win User

    Wired Xbox One controller acting weird on Xbox GamePass on PC Windows 11

    So specifically making sure Steam isn't running in the background when using the Xbox app fixed the controller issue entirely in case anyone else has the same issue, and the most recent patch for Starfield fixed the crashing issue for the most part! I can run on medium setting with almost no crashing, even though it runs perfectly fine on ultra when it isn't crashing every couple minutes lol
  6. Nathaniel Davis Win User

    Wired Xbox One controller acting weird on Xbox GamePass on PC Windows 11

    So I believe I just figured it out! I'm not sure which one did it, but I used the task manager to end Steam just in case it was causing any conflicts for whatever reason, but also ended two "Xbox accessories" processes that were running, and then started up the Xbox app and the controller is back to normal! Thank you for the response though! Now to figure out how to get the game to stop crashing every 30 seconds or so :p
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Wired Xbox One controller acting weird on Xbox GamePass on PC Windows 11

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