Wired Headset Mics Not Working (tried all if not most solutions)

Hi Annika. My name is Kyle and I'm an independent advisor.

I understand how frustrating it must be that you are experiencing this issue. Let me see how I can assist you.

Try power cycling your Xbox One. This is slightly different from a restart and can solve a lot of software issues:

Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. Unplug the power cable and wait at least 15 minutes. Then, plug it back in and turn your console back on by pressing the Xbox button on the console or on your controller.

In case there's an issue with the wireless connection, try connecting the controller with a USB cable instead of wirelessly.

Since you've tried most of the possible solutions, if the issue persists the last resort is a factory reset:

Press the Xbox button to open the guide.
Select Profile & system > Settings > System > Console info.
Select Reset console.
Select Reset and keep my games & apps

Let me know how this goes, and please reach back if you have any questions.

Thanks,
Kyle

I am buying the Xbox mic tonight and hope that this works but, in this solution you gave me is to buy an adapter makes the wireless wired or in other words return the astros A20 and buy a headset that has a controller adapter to connect to the headset..
How can I use a wireless headset? I will find out tonight if this works with the original headset mic for Xbox.

Sorry you are having issues. Here is the troubleshooter but to be honest it sounds like you've tried most steps already Headset Troubleshooter
Have you tried the mic on another device to rule out an issue with the actual mic itself?

The "mic" you're referring to is the boom mic that plugs into the headset.



The mic I'm referring to is the chat system that allows one to talk to other players. Normally, that's supported by a wired mic cable that goes from the 360 controller to other headsets. On all other 360 headsets, a cable is required from the base of the
360 controller to the headset for chat. Even the wireless Astro A50 has a mic cable port to go to the 360 controller.



On the Tritton Warhead, that's all done wirelessly, same as the Microsoft Wireless Mic for 360 works. Tritton integrated the wireless mic into the headset base unit so that the headset can be completely wireless - no wired mic cable going to the controller.



It's the wired mic cable that the Tritton Warhead lacks that is the problem. There will be no way for the Warhead's base unit to sync its wireless mic with the Xbox One.



If all you want to do is use the Warhead as a wireless headset without a mic, it will be fine. If you want mic support, it won't.

Hi there, have you tried your headset mic in any other device, for example a smartphone or PC?

Try and check if your mic works.

Here's aguide to troubleshoot Mic problems.

Is it possible that the mic is broken? Have you tried checking if your audio is muted via party chat or on the headset Audio settings on your console?