Wipe hard drive on "dead" Xbox

JammyEgg · Apr 15, 2019

Hi folks,

My Xbox One has decided to give up on me. I've had the issue with the Xbox "chime" on power up, but immediately powers down.

I've tried all of the troubleshooting steps, along with different power bricks, etc. and the option for me is to get it repaired.

I've decided to buy an Xbox One X in its place instead.

However, I'm going to recycle my old "broken" one, but want to delete anything on the hard drive.

Does anyone know how I can do this, given the Xbox won't power up??

Thanks.

:)

XBF Brad A

Hi Jammy,

Thanks for coming to the forums. We understand you want to wipe the old console HD. If the power will not stay on longer than a few seconds this will be hard to do. You can try step 4 of this

guide. Step1 choose offline update, step 2 select Xbox one S or X, step 3 continue. Step 4 is to bring a troubleshooter up. If you are able to get the troubleshooter to come up select reset console, then reset and remove everything. If unable to get this
to come up there is no way to wipe it.

Hope this helps.

Brad

SammieChaos

You can usually take the old console to someone like gamestop or any other shop that may take old consoles, and they will wipe it. Most places will try to repair the console, and they would typically wipe it once it powers up successfully.

Or an even better option would be to give the console back to Microsoft as part of their End-of-life Management and Recycling program.

If you can't find a sponsored location for the End of Life recycling, and do take it to a shop you could always log into your Xbox account from your computer and sign it out of all devices. Next time your console comes on, you wont be able to be logged in.

Wrecked Yuh

this happened to me as well on the s console bottom line is it's random and can happen to any hard drive get a ps3 if your tired of the crap microsoft passes for good products.

evilfangs

My system is over a month old, It was working fine and I had already downloaded the patch.

I can't send my console in for repair because Microsoft think I'm rich and need £429 in my bank ( because paying £600 for a console means I've £429 just laying about in my bank ) to get a new console out and for me to sold my broken one in. They won't do
coffins like 360 in which they send a box and label and pick up my console for repair.

Irixion

Your storage device is failing and needs to be replaced. I would remove it from the console, and once you purchase your new storage device, use the HDD Transfer Cable to transfer your content, if any can be recovered, over. _Do Not_ continue to use your
device. Take it out of your console

Wipe hard drive on "dead" Xbox