Windows xbox app asks for a 4 digit pin on the sign in page............ even though i never...

no i dont have a pin on pc

do you have a pin set for logging into he PC, if so use that one.

Hello WaterSpider1996,

Thank you for posting in Microsoft Community.

We understand you are having issues with signing in to Xbox App since it is asking for 4-digit PIN. Let's work on this together and sort this out in timely manner for you to get back to gaming.

To sign in to the app, you need to enter the same 4-digit PIN that you use on your console. Since you don't remember your PIN and no longer have access to the Xbox Console, you can reset it online by following these steps:

1. Go to https://account.microsoft.com/devices and sign in with your Microsoft account.
2. Find your console in the list of devices and select Show details.

3. Under Device info, select Reset PIN.
4. Enter a new 4-digit PIN and confirm it.

5. Sign in to the app with your new PIN.

I hope this helps you resolve your issue and enjoy gaming on the app until you can get a new console. If you have any other questions or concerns, please let me know.



Sincerely,



Microsoft Community Moderator

You do know that you can add a pin to your console so that when you sign in on it, the Dashboard asks for your pin (not account password) it's a 6 digit password. You can also program it so that when you buy stuff on your console, it asks for your
PIN. I'd like to see your toddler sir figure out your 6 digit PIN. If you want to set up a PIN on Xbox 360, it's only a 4 Digit PIN where as on Xbox 1 they went with the extra security of a 6 Digit PIN.

Hey there!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

If you signed in to Windows 10 using your Microsoft account, the Xbox app will take the credentials you've used to sign in. There's a possibility that the PIN code you're asked to enter is the PIN code of your Windows 10 user account. Let's remove the PIN code. Here are the steps:

Click Start and select Settings.

Select Accounts.

Select Sign-in options, under PIN, and click Remove.

Confirm the changes by entering your profile password.

Kindly check the "Can I sign in to Windows without a password" part for the steps on how to change the sign-in options for your Windows 10 device here on this link:

https://support.microsoft.com/en-us/windows/can...

If the same instance occurs after removing the PIN code and changing your user account's sign-in options, we suggest that you sign in to Xbox.com. This is to verify if there's an issue with your Xbox account.

Please take your time and let me know if it works.

Reference link: https://answers.microsoft.com/en-us/windows/for...