Windows Store Cart Errors across all devices - Xbox startup Error 0x87af000b

Blazefury92 · Jun 20, 2019

Evening everyone!

I recently have run into issues with my Windows Store, every time I go to the "cart" I get

Something happened on our end. Waiting a bit might help. (I've waited 3 days now)

DwonstreamServiceError-UnkownReason-UnknownReason

L/N2JOGF/kmC2/Sk.22.3.0.1

2019-06-18T00:24:17.000Z

I've tried resetting the Windows Store on my PC, however cannot get past the "0x87af000b" startup error on my xbox to do anything else...

Any help is greatly appreciated! - Thank you all!

:)

McPizzaPhat

Hello,

Was this ever resolved for you? I'm dealing with the same issue.

Thanks!

XBF Chris J

Hello McPizzaPhat,

I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you.

Thank you

Blazefury92

Going to - https://www.microsoft.com/en-us/store/buy and going to the "Cart" gives me this error

Something happened on our end. Waiting a bit might help.

DownstreamServiceError-UnknownReason-UnknownReason

ntasDkaw7kC9zn1Z.0.0.0.1

2019-06-18T00:43:31.000Z

XBF Steven R

Hey there Blazefury92,

Thanks for reaching out to the Forums for advice on what to do when presented with this error.

I can totally understand how this could be confusing.

If you are experiencing this through all devices, I would definitely contact customer support to see if everything is there is something preventing you from making purchases.

When you get a chance, get in contact with an agent by clicking through the prompts on our Contact Us page and let us know how that helped.

Thanks!

Tyler Nadir

I think it's an update that I can't install. I keep getting this error code 0x87AF000B

Everything is starting to work correctly again on my other devices and Xbox.

Windows Store Cart Errors across all devices - Xbox startup Error 0x87af000b